David Apple, VP of Customer Success at Typeform, spoke with us about building a CSM team from the ground up.
Peter & Kurt Akman talk about growing their start-up, and about the 500 Startups Accelerator Program.
We discuss Customer Success with Pietari Suvanto, CEO & co-founder of Vainu, one of Scandinavias fastest growing SaaS companies.
We had the chance to sit down with the new CEO of Marketo to discuss Customer Success and Marketo!
Our customers can now choose if they want data storage within the E.U. or if they prefer to be on our infrastructure in the U.S.
One responsibility CSMs is to forecast renewals, up-sales and churn. Using a tool to help you easily manage existing revenue as well as future is essential.
What is the standard salary model for a CSM in the Nordics? Planhat is finding that out!
Chargify's blog titled '16 tips to reduce SaaS churn from industry leaders' is a great read!
Some of the basics about customer health score, how to calculate it, and what metrics to include in your health score.
Thank you for your interest in Planhat.
You will hear from us soon!
Sorry, an unexpected error occurred. Try again later!