Planhat is modular so you can focus on what really helps you drive value and forget about the rest.
Segments, 360 Profiles, Overviews and User Insights
Forecasting, KPIs, Renewal Management and much more
No more surprises when you know where to focus
Beautiful Playbooks for structure and best practices
All your conversations in one place.
Collaboration and CS team overview
Stay on top of the latest news relateded to SaaS Churn, up-sell, renewals. Customer Success compensation, upcoming events, and a lot more.
This article will provide you with some of the key areas and aspects to help you prepare for the GDPR.
Planhat reached out to Customer Success professionals in the Nordic region and asked questions pertaining to job title and seniority level, compensation models, salary, maturity of the customer success team and so forth.
All customer conversations in one place. Chat, tickets, e-mail and phone.
Reach out to the right customer at the right time with the right message.
Create templates for welcome e-mails, renewal messages or other lifecycle check-ins.
Prepare campaigns and quickly respond to incomings with a standard response.
Quickly filter your customer conversations based on channel, CSM or customer segment. Who did what from your team last week? Which channels do your customers prefer?
Drop your email and let us show you how it works