All customer conversations in one place.
Chat, tickets, e-mail and phone.

Communication is everything

You are everywhere

Reach out to the right customer at the right time with the right message. Create templates for welcome e-mails, renewal messages or other lifecycle check-ins. Prepare campaigns and quickly respond to incomings with a standard response.

Find what you're looking for

Powerful filtering of your conversations

Quickly filter your customer conversations based on channel, CSM or customer segment. Who did what from your team last week? Which channels do your customers prefer?

customer conversation history and tracking in Planhat
other highlights from this module...
Call Tracker
Deep Email Sync
Meeting Notes
Touch Point Reports
Improve your conversations today

Drop your email and let us show you how it works