Pricing
-
START-UP
For start-ups early in the CS journey. Offered to companies with less than $500k ARR.
-
Professional
For growing customer success teams.
-
Enterprise
Customer success platform for professional teams and enterprises.
Core data
Customer data module
Core customer objects
Native integrations
Unlimited
Unlimited
Unlimited
Custom Fields
Formula Fields
Calculated Metrics
Filters
Health scores & success units
Multiple health profiles
Group structures
Expanded data model
Issues
Opportunities
Objectives
Assets
Additional objects
Add-on
Add-on
Re-naming of objects in UI
Workflow
Actions Page
Notifications
Team collaboration
Company workflows
Enduser sequences (eg, emails)
Conditional sequencing
Email templates
Shared Inbox
Gmail/Outlook connection
Transactional emails
Add-on
Add-on
Add-on
Customer Portal
NPS
Presentation & Reporting
Pages
Customisable Company Profiles
1
Custom Company Pages
2
Revenue Management
Automations
Automations Library
Custom-built Automations
Auth & Security
Unlimited User Licenses
3-level permissions control
Up to 4 customisable Roles
4+ customisable Roles
Two-Factor Authentication
Customizable password rules
Advanced email sync filtering
Single Sign-On
IP Whitelisting
Sandbox environment
People support
Dedicated CSM
Dedicated TAM
Executive Sponsor
Priority Support on tickets & requests
START-UP
Professional
Enterprise
For start-ups early in the CS journey. Offered to companies with less than $500k ARR.
For growing customer success teams.
Customer success platform for professional teams and enterprises.
Core data
Customer data module
Core customer objects
Native integrations
Unlimited
Unlimited
Unlimited
Custom Fields
Formula Fields
Calculated Metrics
Filters
Health scores & success units
Multiple health profiles
Group structures
Expanded data model
Issues
Opportunities
Objectives
Assets
Additional objects
Add-on
Add-on
Re-naming of objects in UI
Workflow
Actions Page
Notifications
Team collaboration
Company workflows
Enduser sequences (eg, emails)
Conditional sequencing
Email templates
Shared Inbox
Gmail/Outlook connection
Transactional emails
Add-on
Add-on
Add-on
Customer Portal
NPS
Presentation & Reporting
Pages
Customisable Company Profiles
1
Custom Company Pages
2
Revenue Management
Automations
Automations Library
Custom-built Automations
Auth & Security
Unlimited User Licenses
3-level permissions control
Up to 4 customisable Roles
4+ customisable Roles
Two-Factor Authentication
Customizable password rules
Advanced email sync filtering
Single Sign-On
IP Whitelisting
Sandbox environment
People support
Dedicated CSM
Dedicated TAM
Executive Sponsor
Priority Support on tickets & requests
People support
-
Dedicated CSM
-
Dedicated TAM
-
Executive Sponsor
-
Priority Support on tickets & requests
Automations
-
Automations Library
-
Custom-built Automations
Auth & Security
-
Unlimited User Licenses
-
3-level permissions control
-
Up to 4 customisable Roles
-
Two-Factor Authentication
-
Customizable password rules
-
Advanced email sync filtering
-
Single Sign-On
-
4+ customisable Roles
-
IP Whitelisting
-
Sandbox environment
Core data
-
Filters
-
Customer data module
-
Core customer objects
-
Custom Fields, Formula Fields, Calculated Metrics
-
Health scores & success units
-
Native integrations
-
Multiple health profiles
-
Group structures
Expanded data model
-
Objectives
-
Issues, Additional objects
-
Opportunities, Assets
-
Re-naming of objects in UI
Presentation & Reporting
-
Pages, Revenue Management
-
Customisable Company Profiles
-
Custom Company Pages
Workflow
-
Actions Page
-
Notifications
-
Team collaboration
-
Company workflows
-
Enduser sequences (eg, emails)
-
Conditional sequencing
-
Email templates
-
Gmail/Outlook connection
-
Transactional emails
-
Shared Inbox
-
Customer Portal
-
NPS
Learn more about
Planhat
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