Alexey Smolyanyy

Alexey Smolyanyy

Alexey Smolyanyy

Director, Enterprise Customer Success

Redis

Alexey is a customer success leader with over 20 years of experience supporting global enterprise clients in SaaS and telecom. At Redis, he leads Enterprise Customer Success, having helped build and scale the function to support the company’s top-tier accounts. His earlier roles at Amdocs and Comverse saw him managing global teams across support and IT operations. Known for his technical depth and pragmatic leadership, Alexey excels at driving value for complex, high-scale customers.

Alexey is a customer success leader with over 20 years of experience supporting global enterprise clients in SaaS and telecom. At Redis, he leads Enterprise Customer Success, having helped build and scale the function to support the company’s top-tier accounts. His earlier roles at Amdocs and Comverse saw him managing global teams across support and IT operations. Known for his technical depth and pragmatic leadership, Alexey excels at driving value for complex, high-scale customers.

Alexey is a customer success leader with over 20 years of experience supporting global enterprise clients in SaaS and telecom. At Redis, he leads Enterprise Customer Success, having helped build and scale the function to support the company’s top-tier accounts. His earlier roles at Amdocs and Comverse saw him managing global teams across support and IT operations. Known for his technical depth and pragmatic leadership, Alexey excels at driving value for complex, high-scale customers.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

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An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.