Claire is a senior customer experience leader with over a decade of experience scaling post-sales functions in high-growth B2B SaaS. She currently serves as VP of Customer Experience at Nezasa, where she supports global travel tech clients through a blend of strategic oversight and hands-on enablement. Previously, she led customer teams at Conduktor, Juro, and Auth0—guiding each through rapid ARR growth and successive funding. She’s known for team-first leadership, operational clarity, and driving retention through customer partnerships.