Dan is a seasoned customer success leader with over 10 years of experience scaling post-sales teams in high-growth SaaS environments. He currently leads the US Commercial Customer Success segment at Workato, following his work building and leading the Scale Customer Success function at monday.com. Throughout his career, Dan has combined a passion for customer outcomes with deep operational rigor—driving retention, improving processes, and mentoring emerging CS talent. He’s also served as a coach and growth advisor within the Catalyst community, helping elevate the next generation of CS leaders.