Daniel Ennis
Scale Team Manager
Dan is a seasoned customer success leader with over 10 years of experience scaling post-sales teams in high-growth SaaS environments. He currently leads the US Commercial Customer Success segment at Workato, following his work building and leading the Scale Customer Success function at monday.com. Throughout his career, Dan has combined a passion for customer outcomes with deep operational rigor—driving retention, improving processes, and mentoring emerging CS talent. He’s also served as a coach and growth advisor within the Catalyst community, helping elevate the next generation of CS leaders.
Dan is a seasoned customer success leader with over 10 years of experience scaling post-sales teams in high-growth SaaS environments. He currently leads the US Commercial Customer Success segment at Workato, following his work building and leading the Scale Customer Success function at monday.com. Throughout his career, Dan has combined a passion for customer outcomes with deep operational rigor—driving retention, improving processes, and mentoring emerging CS talent. He’s also served as a coach and growth advisor within the Catalyst community, helping elevate the next generation of CS leaders.
Dan is a seasoned customer success leader with over 10 years of experience scaling post-sales teams in high-growth SaaS environments. He currently leads the US Commercial Customer Success segment at Workato, following his work building and leading the Scale Customer Success function at monday.com. Throughout his career, Dan has combined a passion for customer outcomes with deep operational rigor—driving retention, improving processes, and mentoring emerging CS talent. He’s also served as a coach and growth advisor within the Catalyst community, helping elevate the next generation of CS leaders.
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Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.
Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.