Gavin is an experienced customer success leader with over 10 years of expertise helping technology and fitness businesses build strong, lasting client relationships. At PushPress, where he has spent the past four years, Gavin advanced from Customer Success Specialist to Manager and now serves as Director of Customer Success. He leads the strategic vision for CS—driving product adoption, elevating the client experience, and building trusted partnerships across the customer lifecycle. Earlier in his career, he held operational leadership roles at North Strong Minneapolis and built a foundation in client success at When I Work.