Julien is Chief Customer Officer at Mobilexpense, bringing over 24 years of experience in the IT and SaaS industry. At Mobilexpense, he leads global customer success and post‑sales operations, transforming the organization’s approach from traditional services to a strategic, value‑driven customer success model. Julien has a strong track record of building high‑performing teams, enhancing customer retention and satisfaction, and aligning cross‑functional functions to drive sustainable growth. With deep technical foundations and leadership across international teams, he champions employee engagement and human‑centric success as core drivers of business excellence.