Maddie is a seasoned customer success leader with over 10 years of experience across post-sales growth, implementation, and enterprise account strategy. She currently serves as Customer Success Manager for Data Cloud at Salesforce, where she supports complex enterprise customers navigating data transformation at scale. Prior to Salesforce, Maddie spent nearly six years at G2, where she led and scaled the EMEA Customer Success organization—rising from G2’s first CS hire in the region to Director of Customer Success. Her background spans both technical and strategic delivery, shaped by early roles in consulting and enterprise health tech.