Seth Johnson

Seth Johnson

Seth Johnson

VP Customer Experience

LearnUpon

Seth is the Chief Client Officer at Panorama Education, where he leads client-facing teams supporting K–12 schools through data-driven tools that improve student outcomes. With over 15 years of experience in customer success and experience leadership, he has held senior roles at LearnUpon, Lucid, and Instructure—building and scaling high-impact teams across SaaS and edtech. Known for his strategic approach and passion for service, Seth blends operational rigor with a deep commitment to customer-centric growth.

Seth is the Chief Client Officer at Panorama Education, where he leads client-facing teams supporting K–12 schools through data-driven tools that improve student outcomes. With over 15 years of experience in customer success and experience leadership, he has held senior roles at LearnUpon, Lucid, and Instructure—building and scaling high-impact teams across SaaS and edtech. Known for his strategic approach and passion for service, Seth blends operational rigor with a deep commitment to customer-centric growth.

Seth is the Chief Client Officer at Panorama Education, where he leads client-facing teams supporting K–12 schools through data-driven tools that improve student outcomes. With over 15 years of experience in customer success and experience leadership, he has held senior roles at LearnUpon, Lucid, and Instructure—building and scaling high-impact teams across SaaS and edtech. Known for his strategic approach and passion for service, Seth blends operational rigor with a deep commitment to customer-centric growth.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

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Thought-leading customer-centric content, direct to your inbox every month.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.