Tulasi is a seasoned customer success leader with over 15 years of experience driving enterprise software adoption and strategic cloud transformations. As Senior Customer Success Manager for Cloud Solutions at Siemens, she leads post-sales initiatives across the Americas, partnering with cross-functional teams to deliver maximum value and customer retention. Known for her high-touch engagement style and ability to align executive stakeholders, Tulasi has earned accolades including Best CSM of the Year and Siemens’ Golden Eagle Award for outstanding customer impact.