William is a seasoned customer success leader with over 15 years of experience scaling global teams and driving revenue growth. As Head of Global Customer Success at Tigerhall, he leads go-to-market initiatives that boost retention and expand U.S. presence. Previously, he led customer success at Partnerize, delivering a 60% NPS. With a strategic, hands-on approach, William builds high-impact teams that elevate customer experience and long-term business outcomes.