Planhat is modular so you can focus on what really helps you drive value and forget about the rest.
Segments, 360 Profiles, Overviews and User Insights
Forecasting, KPIs, Renewal Management and much more
No more surprises when you know where to focus
Beautiful Playbooks for structure and best practices
All your conversations in one place.
Collaboration and CS team overview
Stay on top of the latest news relateded to SaaS Churn, up-sell, renewals. Customer Success compensation, upcoming events, and a lot more.
This article will provide you with some of the key areas and aspects to help you prepare for the GDPR.
Planhat reached out to Customer Success professionals in the Nordic region and asked questions pertaining to job title and seniority level, compensation models, salary, maturity of the customer success team and so forth.
We’re here to help you get customer success right.
We’re in the subscription business too! We’re dedicated to your success and we’ll go above and beyond to ensure that you’re successful in your customer success roll out.
Getting the strategy right is everything! Whether you have challenges with your methodology or need a sparring partner to figure out the right organizational structure, we’re here to share our experiences from the industry.
Do you need something custom built? Our technologists are savvy and experienced in building you the technology needed to make your customer success organization efficient. Technology is the enabler and catapult, let’s work together to get it right the first time around.
Planhat is the easiest product to use in the market, but you might need some extra assistance to get your teams going. Our basic training sessions are included for free but you might need one-one sessions with your admins and or on-site training for your newest CSM class.
We know, salary models for customer success roles are difficult to construct. People need to get paid and most people haven’t had time to think these things through. We have the templates, we’ve seen the mistakes, and we’re happy to help you get that excel right.
Drop your email and we'll tell you more