Strategy
Getting the strategy right is everything! Whether you have challenges with your methodology or need a sparring partner to figure out the right organizational structure, we’re here to share our experiences from the industry.
Technology
Do you need something custom built? Our technologists are savvy and experienced in building you the technology needed to make your customer success organization efficient. Technology is the enabler and catapult, let’s work together to get it right the first time around.
Training
Planhat is the easiest product to use in the market, but you might need some extra assistance to get your teams going. Our basic training sessions are included for free but you might need one-one sessions with your admins and or on-site training for your newest CSM class.
Salary Models
We know, salary models for customer success roles are difficult to construct. People need to get paid and most people haven’t had time to think these things through. We have the templates, we’ve seen the mistakes, and we’re happy to help you get that excel right.