Customer
Intelligence
Increase Your Customer IQ
Deepen your understanding of your customers with data-driven insights. Planhat combines all your customer data in one place and provides the analytical tools you need on top of it to increase your customer IQ.
Discover meaningful cohorts and metrics
Explore the similarities your customers share and the differences that make them unique with an unlimited variety of custom demographics and calculated metrics. What industries have your most profitable customers? What are your most common buyer roles? What are the best predictors of churn? Choose any demographic, plot any metric, and visualize along any dimension to understand the underlying characteristics that differentiate and motivate your customers.
Understand customer needs and behaviors
Map custom customer cohorts to conversations, issues, tickets, tasks, and requests for a data-driven understanding of customer needs and behaviors. What makes customers healthy? What frustrates your customers? What actions make a difference? Planhat helps you ask the right questions and get the right answers to remove roadblocks that limit customer and business success.
Share useful customer knowledge with everyone
Arm all your employees with the knowledge they need to delight your customers by sharing beautiful, easy-to-understand dashboards and charts throughout your organization. Plus, Planhat lets you share important insights about your customers with your customers to facilitate better collaboration and generate more success for everyone.
Increase your customer
IQ with Planhat
