Blogs

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Image Author

September 15, 2022

5 min read

How do you calculate Net Revenue Retention

Learn how you calculate net revenue retention and see examples

Image Author

September 15, 2022

5 min read

What Is the Average Customer Retention Rate by Industry?

Ideally, every business wants to have at least a 100% customer retention rate.

Image Author

September 15, 2022

6 min read

What is a good NRR for SaaS?

Net Retention Rate is essential for SaaS businesses to understand their customer successes. Here’s what you should aim for.

Image Author

September 14, 2022

6 min read

What Is a Good Retention Metric?

What are retention metrics? How do you choose a customer retention metric that is meaningful?

Image Author

September 14, 2022

6 min read

What can Impact NRR?

Discover how to calculate your net revenue retention, what factors impact your rate, and what you can do to proactively improve your revenue retention.

Image Author

September 14, 2022

6 min read

How do you increase net dollar retention

To increase your net dollar retention (NDR), you need to have a customer-centric approach. Check out these tips to help you cross that 100% NDR threshold.

Image Author

September 14, 2022

6 min read

Does Net Revenue Retention Include New Customers?

Net revenue retention is the gold standard for comprehensive customer success metrics. It examines all the actions of your existing customers.

Image Author

September 14, 2022

5 min read

What is NRR in SaaS?

Net revenue retention is more than an indicator of your company’s financial health, it measures the health of relationships with customers, too.

Image Author

September 14, 2022

5 min read

What Is The Difference Between Gross And Net Retention?

Both Gross and Net Revenue Retention are important metrics for Customer Success Teams in SaaS organizations, but they vary slightly.

Image Author

September 12, 2022

10 min read

Gross Revenue Retention vs Net Revenue Retention

An in-depth overview of the differences between gross and net revenue retention, including calculation formulas and best practices for mitigating churn

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