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Customer Success Platform
Customer 360
Health Scores
Playbooks
Lifecycle Management
Usage Analytics
Product Analytics
Revenue Management
Management Reporting
Opportunity Pipeline
CSM Team Performance
Feature Requests
Customer Data Platform Customer Success Inbox Customer Portals Net Promoter Score

Use Case

Churn Prevention
Customer Health
Customer Centric
Customer Onboarding
Customer Expansion
Customer Collaboration
High-touch Customer Success
Tech-touch Customer Success
Cisco CX Advanced Specialization

Role

Customer Success Managers
Management Teams
Finance Teams
Product Teams
Pricing
Customers
Community

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Video interview

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Ingmar Zahorsky on Scaling Customer Success

The Director of Customer Success @ ChartMogul talked with Planhat about scaling a team, and their customer success strategy.

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Keri Keeling Discusses Customer Success at Oracle

Head of Customer Success Enablement & Quality at Oracle, Keri has a lot of insight into how to create a customer success culture.

Product

Customer Data Platform Customer 360 Health Scores Playbooks Customer Success Inbox Customer Portals Revenue Management

Resources

Support API and Developers Getting Started Integrations

Company

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