Jay Nathan

Jay Nathan

Founder, Gain Grow Retain / EVP and CCO, Higher Logic

Jay Nathan is a business executive best known as co-founder of the popular Gain Grow Retain customer success leadership community. He is also EVP and Chief Customer Officer at Higher Logic, an online community software platform that helps companies engage, retain, and grow their customers.

How to manage churn in turbulent times

How to manage churn in turbulent times

How to manage churn in turbulent times

How to manage churn in turbulent times

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.