Speaker Sessions

Private Equity: Investing in Customer Success

Private Equity: Investing in Customer Success

How to find patterns and drive outcomes proactively

How to find patterns and drive outcomes proactively

The CSMs role in customer onboarding

The CSMs role in customer onboarding

My customers are churning: what do I do? (Part 1)

My customers are churning: what do I do? (Part 1)

How to do high touch customer success (Part 2)

How to do high touch customer success (Part 2)

How to do high touch customer success (Part 1)

How to do high touch customer success (Part 1)

How to create true customer advocates

How to create true customer advocates

How to fight churn as a CSM

How to fight churn as a CSM

Who's who? A guide to stakeholder mapping

Who's who? A guide to stakeholder mapping

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.