Webinars

The J-curve in CS

Community in motion

Retention through education

Branching out: Exploring the roles of Customer Success

When AI can't compete: The advantage of emotional intelligence

The art of renewals

Mastering AI in Customer Success

Delivering an outstanding customer experience at scale

Data-driven customer success: Powering customer retention in 2024

How to hit 120% NRR in 2024

HubSpot x Planhat: Driving Growth and Retention

It’s worth the risk: Identifying and managing risks in CS

How to be a leader on lagging metrics

Who's who? A guide to stakeholder mapping

How to scale CS from start-up to enterprise

How to fight churn as a CSM

Net revenue retention in CS and beyond

The CCO: why you need one (and how to become one)

How to create true customer advocates

How CS can prepare for VC investment

How to get promoted as a CSM

Growth, retention and efficiency during challenging times

Planhat Experts: The State of Customer Success

How to do high touch customer success (Part 1)