It Takes a Village: Delivering an Outstanding Customer Experience at Scale
Join our next CSM Corner where we’ll discuss working cross-functionally to deliver a world-class customer experience.
March 14, 2024
2 min read
It’s worth the risk: Identifying and managing risks in CS
Whether you're a veteran CSM or new to the concept of risk management in CS, this discussion will set you on a path towards more resilient, risk-aware customer success best practices.
March 14, 2024
2 min read
Beyond Integration: Hubspot x Planhat to drive growth and retention
Watch our webinar and discover how the new Planhat and HubSpot integration helps teams better collaborate to drive customer growth.
February 2, 2024
2 min read
Data-driven customer success: Powering customer retention in 2024
We've joined forces with Pendo to explore how CS teams can leverage data to retain and expand their customer base.
January 24, 2024
1 min read
Webinars
January 24, 2024
1 min read
Data-driven customer success: Powering customer retention in 2024
We've joined forces with Pendo to explore how CS teams can leverage data to retain and expand their customer base.
January 19, 2024
2 min read
How to hit 120% NRR in 2024
Watch our CSM Corner on mastering 120% Net Revenue Retention in 2024.
November 29, 2023
3 min read
Redefining Customer Success for 2024
Watch our end of year panel to learn more about the future of Customer Success.
November 15, 2023
2 min read
3 top challenges for a CSM in 2023
Watch our CSM Corner to gain valuable insights into the major hurdles that CSMs encountered in 2023.
October 25, 2023
2 min read
Private Equity is investing in Customer Success
Watch our webinar about how Private Equity views Customer Success today.
October 11, 2023
2 min read
How to find patterns and drive outcomes proactively
Watch our CSM corner to gain valuable insights on how to truly understand your customers and actively drive positive outcomes.
