Customer Success Software in 2023: The State of Customer Centricity
Learn from industry leaders on how to prioritize customer-centric strategies and tackle the challenges of 2023 with Planhat's Customer Success Community Survey. Download it now.
May 30, 2023
4 min read
Celebrating World-Class Customer Success: An Interview with Sabrina Perpetua
Sabrina Perpetua, a finalist for Customer Success Manager of the Year, shares insights on being an exceptional CSM: communication, curiosity, and creativity.
May 18, 2023
3 min read
Become a Planhat Power User and take your customer growth skills to the next level with the Planhat Power User Certification. This Certification Course is designed to upskill Planhat admins and learn how to use some of the more advanced features of the customer platform.
May 8, 2023
5 min read
Customer Success Software in 2023: How to use technology to increase efficiency
Learn about the three ways technology will assist CS teams in 2023 and how combining real-time customer data with the automation of repetitive tasks will be high on the agenda for CS teams.
May 8, 2023
5 min read
Blogs
April 24, 2023
6 min read
Product update: Making Usage Data Meaningful
Planhat’s latest enhancements deliver even more usage data integrations and significantly more flexibility to transform time-series data.
April 17, 2023
5 min read
Customer Success Software in 2023: How to align on expansion sales
Discover the Key to Revenue Growth in 2023 for SaaS Businesses. This blog post highlights the significant changes that SaaS businesses are expected to face and how CS teams can align with sales to create value, retain customers and leverage customer data to achieve expansion sales goals.
April 3, 2023
4 min read
Customer Success Software in 2023: NRR and other key metrics
With a looming economic downturn, we talked with leading voices in the industry on what metrics they will focus on during 2023.
March 30, 2023
4 min read
G2 Spring Report 2023: Planhat is a leading customer platform
Discover why Planhat is a G2 Spring Report 2023 leader in 7 categories, including Customer Data Platform, Customer Success Software and Customer Onboarding Software.
March 20, 2023
8 min read
How UXCam went from Using Five Tools to Just One for Customer Success
In our latest interview, Susan Ostojska , VP of Customer Success at UXCam explains how her CS team reduced tools and embraced automation.
February 7, 2023
3 min read
Planhat named one of the Best Softwares in 2023
Find out why Planhat was named one of the best softwares in 2023.
