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Multi-Year Deals - The Basics

After researching multi-year deals we’ve found why (and how) SaaS businesses use multi-year deals doesn’t scratch the surface on the value they offer.

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Multi-Year Deals - The Basics

After researching multi-year deals we’ve found why (and how) SaaS businesses use multi-year deals doesn’t scratch the surface on the value they offer.

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Report: What’s next for Customer Success?

150+ Customer Success professionals provide a look into their tech stacks, data capabilities, and the metrics that guide them.

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Engagement at scale

Watch our webinar to learn how customer engagement at scale helps sustain high levels of growth for your company.

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CS responsibility for revenue

Our host Anika Zubair chats with Emily Garza, AVP of Customer Success at Fastly, about CS responsibility for revenue.

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The taboos of Customer Success

Our host Anika Zubair chats with Wayne McCulloch, Global Head of CS (SaaS) at Google Cloud, about the taboos of Customer Success.

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Why I Decided to Join Planhat

For those contemplating a career change, or making the move from “enterprise” to “start up” - here are some of the reasons I made the move and why Planhat is the place for me!

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Data Driven Workflows & Scaling CS Operations

Our host Anika Zubair chats with Emmanuel Malanda, Global Head of Customer Success at Calypso, about data driven workflows and scaling CS Operations.

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How to Optimize the Sales to Customer Success Handoff

Nailing the handoff between sales and CS can be tricky! Watch our webinar to learn how to avoid gaps and the best practices.

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Data Driven Customer Journey in Digital CS

Our host Anika Zubair chats with Elisabeth Courland, Digital CSM at Talentsoft, about data driven customer journeys in digital CS.

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Hiring CSMs in an Evolving CS landscape

Whether you’re looking to hire CSMs, or if you’re a CSM on the hunt for a new position, this is the webinar for you!

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