2017-12-14
Customer Success & How to Define Your Client Journey
1 min read
Director of Client Experience - EMEA at Meltwater, Linda Källqvist, spoke at Planhat's first Women in Customer Success event and spoke about the client (or customer) journey, and some ways to help define it.
She also touches on the importance of customer success, as well as some of the things customer success is not (or Client Success as it is called at Meltwater).
The Client Journey - Linda Källqvist from Megan Lozicki
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