CS professionals voted: Planhat is a top Customer Success Software

2 min read

Planhat has earned a top spot in the Customer Success Software category on G2, amongst several others. Thanks to the support of our customers, Planhat is ranked as a leader in the following categories:

  • Customer Success Software
  • Data Quality Tools
  • Customer Data Platforms
  • Subscription Revenue Management Software
  • Product Analytics Software
  • Customer Revenue Optimization (CRO) Software
  • Customer Journey Mapping
  • Client Onboarding Software

“Planhat is enhancing our ability to efficiently onboard our customers, create QBRs and other ROI-based touchpoints, and effectively anticipate and manage account growth and health risks. It is also increasing our customer experience and engagement due to the dynamic customer portal.” - Joel L.

# 1 Client Portal

On top of these leading category rankings, we’re excited to have been awarded the number one Client Portal for customers for the second quarter in a row. Our Client Portal enables customers to create collaborative workspaces and share success plans, usage dashboards, and playbooks, ensuring everyone is on the same page and seeing the same results. Communication and transparency is important to us and a pillar of the Portal, and we are thrilled that this is recognized by our customers.

We’ve also proud to share these statistics based on our customers satisfaction:

  • 96% satisfaction in ease of doing business with
  • 96% believe we’re headed in the right direction
  • 94% satisfaction in quality of support

These metrics represent our commitment to our customers by listening, understanding their needs, and making improvements to our product to suit their unique customer success strategies. To learn more about how we help business managing their customers, explore the reviews on G2.

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