Customer Success as a Sales Differentiator

Check out our recent webinar with Ross G. D. Fulton, founder of Valuize Consulting.

Watch this webinar to learn how to design and execute a Customer Success Strategy that will serve as your most powerful sales differentiator. Growing a successful B2B SaaS company has never been more lucrative but yet has never been harder. B2B SaaS is largely being commoditized and most market categories are close to saturation if not already saturated. The good news is that there are still ways to successfully compete and grow. Your Customer Success Strategy is one such way.

What you’ll learn:

1. Why your B2B SaaS business needs to move beyond Product capabilities and competitive pricing to win new customers

2. What types of value your prospects are actually making buying decisions against in today’s subscription economy

3. How to design and leverage a CS strategy that will not only minimize churn and drive expansion but will also serve as a powerful sales differentiator driving the acquisition of more new customers

4. 10-15 min - Q&A @ the end

Check it out on Slideshare, or watch the video below!

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How to Use Account Planning for Better Customer Success | How Sales & Customer Success Can Overlap | Planhat's Team Feature