Posts

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SaaS Renewal Rate

Sometimes you hear people in SaaS talk about their Renewal Rate and you wonder what they exactly mean.

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Calculating SaaS Churn

The topic of churn can quickly get confusing and a bit nerdy. So we break down several different types of churn for you.

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Adoption Phase

The most important phase in the client lifecycle. We provide you with some tips on how to make sure you have a successful adoption phase.

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Planhat Makes Customer Success Simple

Customer Success Made Easy.

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