Blogs
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April 17, 2023
5 min read
Customer Success Software in 2023: How to align on expansion sales
Discover the Key to Revenue Growth in 2023 for SaaS Businesses. This blog post highlights the significant changes that SaaS businesses are expected to face and how CS teams can align with sales to create value, retain customers and leverage customer data to achieve expansion sales goals.
April 3, 2023
4 min read
Customer Success Software in 2023: NRR and other key metrics
With a looming economic downturn, we talked with leading voices in the industry on what metrics they will focus on during 2023.
March 30, 2023
4 min read
G2 Spring Report 2023: Planhat is a leading customer platform
Discover why Planhat is a G2 Spring Report 2023 leader in 7 categories, including Customer Data Platform, Customer Success Software and Customer Onboarding Software.
March 20, 2023
8 min read
How UXCam went from Using Five Tools to Just One for Customer Success
In our latest interview, Susan Ostojska , VP of Customer Success at UXCam explains how her CS team reduced tools and embraced automation.
March 3, 2023
4 min read
What is a High Touch Customer Onboarding Model?
Discover the advantages of a low-touch customer onboarding model. Simplify the onboarding process, enhance customer satisfaction, and scale with speed!
March 2, 2023
4 min read
What is a Low Touch Customer Onboarding Model?
Discover the advantages of a low-touch customer onboarding model. Simplify the onboarding process, enhance customer satisfaction, and scale with speed!
March 1, 2023
7 min read
What is a customer onboarding platform?
Discover the benefits of customer onboarding platforms and how they can help you streamline user adoption and maximize customer success!
February 7, 2023
3 min read
Planhat named one of the Best Softwares in 2023
Find out why Planhat was named one of the best softwares in 2023.
February 1, 2023
5 min read
The Importance of Customer Success Onboarding
Learn why customer success onboarding is critical for your business success and how to do it right. Explore the best practices, tips, and tricks to help onboard your customers smoothly and effectively and create a long-lasting relationship with them.
February 1, 2023
6 min read
How to choose the right customer success tool
Learn about CSM tools and why they are important in this blog post. Customer Success Managers (CSMs) can use CSM tools to manage customer relationships and ensure customer success. The post outlines key features and functionalities of CSM tools, what to look for in a customer success tool, and companies known for strong customer success platforms. Additionally, the post highlights the top three priorities for customer success: customer retention, expansion, and advocacy.
