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Discover the Key to Revenue Growth in 2023 for SaaS Businesses. This blog post highlights the significant changes that SaaS businesses are expected to face and how CS teams can align with sales to create value, retain customers and leverage customer data to achieve expansion sales goals.
With a looming economic downturn, we talked with leading voices in the industry on what metrics they will focus on during 2023.
Discover why Planhat is a G2 Spring Report 2023 leader in 7 categories, including Customer Data Platform, Customer Success Software and Customer Onboarding Software.
In our latest interview, Susan Ostojska , VP of Customer Success at UXCam explains how her CS team reduced tools and embraced automation.
Discover the advantages of a low-touch customer onboarding model. Simplify the onboarding process, enhance customer satisfaction, and scale with speed!
Discover the advantages of a low-touch customer onboarding model. Simplify the onboarding process, enhance customer satisfaction, and scale with speed!
Discover the benefits of customer onboarding platforms and how they can help you streamline user adoption and maximize customer success!
Find out why Planhat was named one of the best softwares in 2023.
Learn why customer success onboarding is critical for your business success and how to do it right. Explore the best practices, tips, and tricks to help onboard your customers smoothly and effectively and create a long-lasting relationship with them.
Learn about CSM tools and why they are important in this blog post. Customer Success Managers (CSMs) can use CSM tools to manage customer relationships and ensure customer success. The post outlines key features and functionalities of CSM tools, what to look for in a customer success tool, and companies known for strong customer success platforms. Additionally, the post highlights the top three priorities for customer success: customer retention, expansion, and advocacy.
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