Blogs
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August 31, 2023
3 min read
Towards Workflow 2.0: Introducing Projects & Sequences
An all-new interface for every workflow.
July 12, 2023
3 min read
Product update: Putting Tasks at the Center
Planhat’s latest enhancements deliver even more usage data integrations and significantly more flexibility to transform time-series data.
June 29, 2023
4 min read
Customer Success Software in 2023: The Key Roles in Customer Success
Discover the essential skills for some of the most important roles in Customer Success: Chief Customer Officer (CCO), Customer Operations (CS Ops) and Revenue Operations (RevOps).
June 14, 2023
5 min read
G2 Summer Report 2023: Why Planhat is the leading customer platform
Discover why Planhat is a G2 Summer Report 2023 leader in eight categories, including Customer Data Platform, Customer Success Software and Client Portal.
May 30, 2023
4 min read
Customer Success Software in 2023: The State of Customer Centricity
Learn from industry leaders on how to prioritize customer-centric strategies and tackle the challenges of 2023 with Planhat's Customer Success Community Survey. Download it now.
May 18, 2023
3 min read
Celebrating World-Class Customer Success: An Interview with Sabrina Perpetua
Sabrina Perpetua, a finalist for Customer Success Manager of the Year, shares insights on being an exceptional CSM: communication, curiosity, and creativity.
May 8, 2023
5 min read
Planhat Power Users: Creating even more value
Become a Planhat Power User and take your customer growth skills to the next level with the Planhat Power User Certification. This Certification Course is designed to upskill Planhat admins and learn how to use some of the more advanced features of the customer platform.
May 8, 2023
5 min read
Customer Success Software in 2023: How to use technology to increase efficiency
Learn about the three ways technology will assist CS teams in 2023 and how combining real-time customer data with the automation of repetitive tasks will be high on the agenda for CS teams.
April 24, 2023
6 min read
Product update: Making Usage Data Meaningful
Planhat’s latest enhancements deliver even more usage data integrations and significantly more flexibility to transform time-series data.
April 17, 2023
5 min read
Customer Success Software in 2023: How to align on expansion sales
Discover the Key to Revenue Growth in 2023 for SaaS Businesses. This blog post highlights the significant changes that SaaS businesses are expected to face and how CS teams can align with sales to create value, retain customers and leverage customer data to achieve expansion sales goals.
