Customer onboarding software is a great resource for customer success teams to make a good first impression with their customer but which is the best software?
January 20, 2022
8 min read
Our host Anika Zubair chats with Matt Myszkowski about why mental health should be prioritized in Customer Success.
January 19, 2022
3 min read
When's the best time to hire for your customer success team, what's a CSM and why do you need customer success in the first place? Keep reading to find out!
January 13, 2022
7 min read
Join our first expert session in 2022 to learn about how to drive Customer Success education forward.
January 11, 2022
2 min read
One key reason for Planhats success in the G2 Winter report is a culture of constantly developing the software, led by co-founder Niklas Skog.
Our host Anika Zubair chats with Vijay Mehrotra about what tomorrow's CS leaders are being taught at university.
In G2 Winter Report 2022 Planhat has been named a leader in Customer Success and Client Onboarding.
Watch our end of year panel as they discuss how they believe Customer Success needs to change in 2022 and beyond.
Measuring a Customer Success score can help utilize analytics about your customers while also creating better customer success interactions.
Customer retention isn't just a pretty metric to throw around but a key measurement on how well your business is doing and how to improve your sales.
The Customer Success Channel
Professor at San Francisco University
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