Redefining Customer Success for 2024
Join our end of year panel to learn more about the future of Customer Success.
November 29, 2023
3 min read
The importance of revenue in CS
Our host Anika Zubair chats with Maranda Dziekonski, Senior VP of Customer Success at Datasembly about the importance of viewing customer success as a revenue generator rather than a cost center.
November 16, 2023
2 min read
3 top challenges for a CSM in 2023
Watch our CSM Corner to gain valuable insights into the major hurdles that CSMs encountered in 2023.
November 15, 2023
2 min read
Customer Success Christmas Meetup in London
Come and join us and other Customer Success professionals in London on December 12th!
November 13, 2023
2 min read
Categories
Posts
Planhat Power Users: Third Course now live
Learn how to visualise data, helping you understand and analyse the outcomes of the processes you've set up on Planhat with the "Telling Stories With Data" course - part of the Power User Certification. Enhance your customer platform skills at Planhat with this modern, essential training.
Private Equity is investing in Customer Success
Watch our webinar about how Private Equity views Customer Success today.
Delivering customer outcomes with a value framework
Our host Anika Zubair chats with Chris Regester, Chief Customer Officer at Planhat about how to deliver customer outcomes through a value framework.
Planhat Power Users: Second Course now live
Learn how to leverage the new Workflows platform on Planhat with the "Take Action With Data" course - part of the Power User Certification. Enhance your customer platform skills at Planhat with this modern, essential training.
How to find patterns and drive outcomes proactively
Watch our CSM corner to gain valuable insights on how to truly understand your customers and actively drive positive outcomes.
Mastering change management as a CSM
Watch our CSM corner to learn more about change management in customer success.
Voices from “The Customer Success channel”
Anika Zubair
The Customer Success Channel
Vijay Mehrotra
Professor at San Francisco University
Andrew Marks
Co-Founder SuccessHACKER
