Planhat Experts: The State of Customer Success

Join our end of year panel as they discuss learnings from 2022 and what Customer Success will look like in 5 years.

Author

Christian Jakenfelds

November 30, 2022

3 min read

CCO Metrics: How to convince the C-Suite

Our host Anika Zubair chats with Gemma Cipriani-Espineira, Chief Customer Officer at Chili Piper about what metrics are important and how to report them correctly.

November 22, 2022

2 min read

Managing a large number of customers

Watch our next CSM corner to learn how to manage a large number of customers at the same time.

November 15, 2022

3 min read

How PushPress maximizes time and resources using a Customer Platform

Discover the success factor behind PushPress’ customer success, with Director of Customer Success, Gavin Danfelt-Martin.

November 3, 2022

7 min read

Posts

Roles in a Customer Success Division

As you grow your customer success division, these are the roles and responsibilities you should add to your team.

RevOps: The Secret to Unlocking Growth and Efficiency in SaaS

Watch to learn the importance of RevOps from leading practitioners from Crunchbase, Attest, and Ardoq

How to drive time to value for customers in only 14 days

Our host Anika Zubair chats with Claire O'Regan, Director of Customer Success at Juro about how to drive time to value for customers in only 14 days.

RFP for Customer Success Software: Best practices 2023

Create an RFP for Customer Success Software - or download our template

Why CS matters and how to get buy-in for a CS tech stack

Watch our webinar to learn how to build a winning business case for your CS team and get the budget you deserve.

RFP Template for Customer Success Software

Download this RFP template for Customer Success software and make it easier to find the best Customer Success software for your business.

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