Customer Success in a recession
Our host Anika Zubair chats with Jennifer Yorke, CCO at Omertria about how to ensure the success of your CS department during a recession.
January 25, 2023
2 min read
How Advanced keeps costs low and scales CS team capabilities via digital engagement
Discover the success factor behind Advanced’s customer success, with Vice President of Customer Success, Mike Osborn.
January 24, 2023
9 min read
How to do CS remotely
Join our webinar to gain valuable CS insights on how to navigate and thrive in a remote work environment.
January 18, 2023
2 min read
Report: Customer Success Community Survey 2023
Download the Planhat Customer Success Community Survey 2023 to get the latest and most insightful predictions for your CS team.
January 12, 2023
2 min read
Categories
Posts
The Future of Customer Success: Key Questions for 2023
Discover the key customer success trends for 2023 that will help your business stay ahead of the competition and help deliver value to your customers.
The Growing Importance of RevOps
Watch this recording and learn why RevOps is the new hot role in B2B SaaS and what key skills to look for when recruiting.
The Metrics that Matter for Investors in an Economic Downturn
Watch this recording and discover what metrics matter most for investors and how to think about valuation in an economic downturn.
Breaking into the US: What Every Nordic SaaS Business Should Know
How do you enter the US market as a Nordic SaaS company? Watch this recording and discover all you need to know.
A day in the life of a CSM
Our host Anika Zubair chats with Prashanth Joth, Customer Success Manager at HubSpot about how to drive customer outcomes based on customer maturity.
Planhat Leads the Way in Customer Journey Mapping
In the G2 Winter Report 2022 Planhat has been named a leader in seven categories – including a brand new category: Customer Journey Mapping.
Voices from “The Customer Success channel”
Anika Zubair
The Customer Success Channel
Vijay Mehrotra
Professor at San Francisco University
Andrew Marks
Co-Founder SuccessHACKER
