Charging for Customer Success
Our host Anika Zubair chats with Pat Phelan, Chief Customer Officer at GoCardless about charging for customer success.
July 13, 2022
2 min read
How CS can prepare for VC investment
Watch our webinar to learn more about what venture capital expects and brings to customer success organisations.
July 6, 2022
3 min read
Planhat is a G2 Leader along the entire customer journey
In G2 Summer Report 2022 Planhat has been named a leader in five categories: Customer Data Platform, Client Onboarding Software, Customer Success Software, Client Portal and Customer Revenue Optimization.
June 22, 2022
6 min read
How to create true customer advocates
Watch our CSM corner to learn more about how customer advocacy drives customer success.
June 22, 2022
2 min read
Categories
Posts
Meet The Customer Success Manager of the year
Gurprem Sagoo, Planhat, has been awarded The Customer Success Manager of the year
How to design CS for a mature organization
Our host Anika Zubair chats with Marco Carrubba, Director of Customer Success at Microsoft about how to design customer success for a mature organization.
The CCO: why you need one (and how to become one)
Watch our webinar to learn more about the Chief Customer Officer role in SaaS.
From global to local: How to expand CS in EMEA
Our host Anika Zubair chats with Marija Skobe-Pilley about leading a CS team in EMEA and working with EMEA customers.
Event: Operating in the Recurring Economy
Planhat invites you to an event to discuss operational excellence in the post sale function of fast growing subscription and consumption based businesses.
How to grow your ARR as a CSM
Watch our CSM corner to learn more about how to run expansion as a Customer Success Manager.
Voices from “The Customer Success channel”
Anika Zubair
The Customer Success Channel
Vijay Mehrotra
Professor at San Francisco University
Andrew Marks
Co-Founder SuccessHACKER
