1 min read
It’s fair to say that while customers underpin a company’s value, acquired companies’ customer relationships are often no more than an afterthought during an acquisition.
As a consequence, there is often chaos in customer success teams once due diligence is completed and contracts are signed. Customer success teams hustle to understand and measure the impact on their own customers, acquired customers and mutual customers.
In this guide we look at some of the different challenges that can arise in Customer Success following an acquisition and the best practices to resolve them.
Download the guide to get our 6 Tips to Ensure Customer Success During an Acquisition.
Customer onboarding software is a great resource for customer success teams to make a good first impression with their customer but which is the best software?
When's the best time to hire for your customer success team, what's a CSM and why do you need customer success in the first place? Keep reading to find out!
One key reason for Planhats success in the G2 Winter report is a culture of constantly developing the software, led by co-founder Niklas Skog.
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