Planhat for

Customer Success

  1. Power success

    Make your customers successful to forge long-lasting relationships and drive leading net revenue retention

  2. Do it your way

    You shouldn’t compromise on your way of doing business - adapt Planhat’s flexible customer platform after you

  3. Mobilise the entire company

    Customer Success is a company-wide activity, not another silod department - build for that ambition

Planhat was love at first sight!
Marie-Eve Chartrand
Director of Customer Success
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The usage of Macrobond has increased massively, and churn has decreased massively. Thanks to Planhat, we can finally unlock the value of Macrobond to everyone.
Howard Rees
Chief Commercial Officer
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With Planhat, we get a great 360 view of our customers. Also, the team is innovative, and the platform is evolving in an impressive way. In the long run, we know Planhat will improve Pexip as a company!
Heidi Islann
Vice President of Customer Success
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Organizations use Planhat to grow and collaborate with their customers

Unleash
Unlimited Success

Increase customer lifetime value by making customer success everybody’s business.

Delight
Your Customers

Help your customers achieve their goals with better products, services, and experiences.

Become
Customer-Centered

Put all your customer data in Planhat to enable customer-centered plans, processes, and culture.

Making customers successful isn’t a one-department job, so don’t treat it like one

Thousands of Happy Users!

Planhat is trusted and top rated by Customer Success teams around the world!

Recruitee

Photo

Jennifer Peters

Head of Customer Success

We love the ability to automate actions and tasks based on customer behaviour. It is very user friendly to use but also to set-up including integrations. The number of native integrations ensures we can set up the system in Customer Success without depending on other internal resources.

Toon Boom

Photo

Marie-Ève Chartrand

Director of Customer Success

I knew Planhat was the right Customer Success tool from the first moment I saw it. It's really intuitive and simple, while having extremely powerful tools. The Playbooks and Revenue features make our processes really easy! I just love Planhat.

Vainu

Photo

Mikko Honkanen

CEO

Vainu runs its business on Planhat and it works great for us. Our team really likes the customer health score and renewal management features. Would recommend Planhat to any B2B SaaS company!

Recruitee

Photo

Jennifer Peters

Head of Customer Success

We love the ability to automate actions and tasks based on customer behaviour. It is very user friendly to use but also to set-up including integrations. The number of native integrations ensures we can set up the system in Customer Success without depending on other internal resources.

Toon Boom

Photo

Marie-Ève Chartrand

Director of Customer Success

I knew Planhat was the right Customer Success tool from the first moment I saw it. It's really intuitive and simple, while having extremely powerful tools. The Playbooks and Revenue features make our processes really easy! I just love Planhat.

Vainu

Photo

Mikko Honkanen

CEO

Vainu runs its business on Planhat and it works great for us. Our team really likes the customer health score and renewal management features. Would recommend Planhat to any B2B SaaS company!

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