Christian is a dedicated customer success and delivery leader with over a decade of experience helping technology companies drive measurable outcomes and deepen client partnerships. At osapiens, he serves as Head of Delivery, Customer Success & Support, leading teams that help customers achieve ESG and compliance goals through scalable delivery and proactive engagement. Previously, he held senior roles at NavVis and Celonis, where he led strategic success programs and value realization for enterprise customers. With a background in blockchain research and a Master’s in Business Administration, Christian blends technical fluency with systems-level thinking to accelerate customer impact.