Planhat is empowering us to engage with our
customers more proactively than ever before
Planhat is empowering us to engage with our
customers more proactively than ever before
Planhat is empowering us to engage with our
customers more proactively than ever before
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700+ reviews
Build your business on the leading Customer Platform.
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1. Top-ranked in the IDC MarketScape: Worldwide Customer Success Applications 2024 Vendor Assessment.
2. Leader in the Gartner Magic Quadrant for Customer Success Management Platforms. Gartner, “Magic Quadrant for Customer Success Management Platforms” Michael Maziarka, Maria Marino, Jennifer MacIntosh, John Quaglietta, Daniel Hawkyard, 28 October 2024.
PLATFORM
Unify your customer journey
on a comprehensive, flexible and intuitive customer platform.
Deploy in weeks, not months.
Deploy in weeks, not months.
Integrate all your customer data – from emails and chats to clicks and invoices – through rich native integrations. Automate workflows and analyse data with templates for every need. Get rapid organization-wide adoption.
Integrate all your customer data – from emails and chats to clicks and invoices – through rich native integrations. Automate workflows and analyse data with templates for every need. Get rapid organization-wide adoption.
Collaborate across every function.
Collaborate across every function.
Consolidate your company’s knowledge and best practices and keep conversations tied to the customers they serve. Eliminate redundant tools and siloes, streamline and standardise customer-facing processes.
Consolidate your company’s knowledge and best practices and keep conversations tied to the customers they serve. Eliminate redundant tools and siloes, streamline and standardise customer-facing processes.
Scale your impact.
Scale your impact.
Deploy structured, data-driven workflows and automated communication sequences to serve more customers than ever. Leverage dedicated AI Agents to prepare briefings and agendas, recommend strategies, and more.
Deploy structured, data-driven workflows and automated communication sequences to serve more customers than ever. Leverage dedicated AI Agents to prepare briefings and agendas, recommend strategies, and more.
CUSTOMERS
Don’t take our word for it.
Planhat has an immediate and resounding impact on organizations all over the world.
"Planhat almost even takes the thinking out of being a customer success manager."
Tess Okonek
Customer Operations Lead, OnsiteIQ
"Planhat gave us a little more flexibility than even Salesforce did."
Jason Graham
VP of Global Customer Success, 8x8
"The impact Planhat had on our business was immediate and resounding."
Brandon Ramsey
VP of Customer Success, OnsiteIQ
"What we love about Planhat is the simplicity."
Frank Lucier
Chief Customer Officer, Velocity Global
"Now we just need to log into one platform and we see everything."
Jon Twomey
Global Head of Growth, Deliverect
"Planhat almost even takes the thinking out of being a customer success manager."
Tess Okonek
Customer Operations Lead, OnsiteIQ
"Planhat gave us a little more flexibility than even Salesforce did."
Jason Graham
VP of Global Customer Success, 8x8
"The impact Planhat had on our business was immediate and resounding."
Brandon Ramsey
VP of Customer Success, OnsiteIQ
"What we love about Planhat is the simplicity."
Frank Lucier
Chief Customer Officer, Velocity Global
"Now we just need to log into one platform and we see everything."
Jon Twomey
Global Head of Growth, Deliverect
"Planhat almost even takes the thinking out of being a customer success manager."
Tess Okonek
Customer Operations Lead, OnsiteIQ
"Planhat gave us a little more flexibility than even Salesforce did."
Jason Graham
VP of Global Customer Success, 8x8
"The impact Planhat had on our business was immediate and resounding."
Brandon Ramsey
VP of Customer Success, OnsiteIQ
"What we love about Planhat is the simplicity."
Frank Lucier
Chief Customer Officer, Velocity Global
"Now we just need to log into one platform and we see everything."
Jon Twomey
Global Head of Growth, Deliverect
"Planhat almost even takes the thinking out of being a customer success manager."
Tess Okonek
Customer Operations Lead, OnsiteIQ
"Planhat gave us a little more flexibility than even Salesforce did."
Jason Graham
VP of Global Customer Success, 8x8
"The impact Planhat had on our business was immediate and resounding."
Brandon Ramsey
VP of Customer Success, OnsiteIQ
"What we love about Planhat is the simplicity."
Frank Lucier
Chief Customer Officer, Velocity Global
"Now we just need to log into one platform and we see everything."
Jon Twomey
Global Head of Growth, Deliverect
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Simply put, we deliver.
We're not in the business of calling out competitors, but we can tell you what the experts say.
MarketScape 2024 Leader
for Worldwide Customer Success Applications
MarketScape 2024 Leader
for Worldwide Customer Success Applications
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We’ve got it covered.
Planhat is a tool you can trust to drive net revenue retention at scale.
Planhat is a tool you can trust to drive net revenue retention at scale.
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Customers
© 2025 Planhat AB
Resources
Customers
© 2025 Planhat AB
Resources
Customers
© 2025 Planhat AB
Resources
Customers
© 2025 Planhat AB