Christina Kopka discusses creating a CS team around a much more technical product, and one that doesn't follow the normal SaaS subscription.
The VP of Services & Support @ Hubspot, Michael Redbord, gives his perspective on how to create happy & successful customers.
Cultuer Coach & CEO of Dovico talks about how his company has created a culture of customer success.
Jeff Gardner, Director of Customer Support & Success at Intercom, talks about building his first team.
Jonathan Bean, the CMO @ Mynewsdesk, gives his insight & expertise about what it takes to grow a start-up.
Tania Kefs, Head of Customer Success at Aircall tells us what it is like to be the pioneer of CS at Aircall, and givecs advice to others starting out.
Ed Buckley, CEO & Co-Founder of Peerfit, discusses their experience selling an enterprise health solution, & preparing for Series B Funding.
David Apple, VP of Customer Success at Typeform, spoke with us about building a CSM team from the ground up.
Peter & Kurt Akman talk about growing their start-up, and about the 500 Startups Accelerator Program.
We discuss Customer Success with Pietari Suvanto, CEO & co-founder of Vainu, one of Scandinavias fastest growing SaaS companies.
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