Podcasts

7/8 page

Image Author

December 18, 2017

2 min read

Keri Keeling Discusses Customer Success at Oracle

Head of Customer Success Enablement & Quality at Oracle, Keri has a lot of insight into how to create a customer success culture.

Image Author

December 4, 2017

2 min read

Twilio's Lead of Customer Success, EMEA & APAC

Christina Kopka discusses creating a CS team around a much more technical product, and one that doesn't follow the normal SaaS subscription.

Image Author

October 24, 2017

2 min read

Michael Redbord talks Customer Success @ Hubspot

The VP of Services & Support @ Hubspot, Michael Redbord, gives his perspective on how to create happy & successful customers.

Image Author

October 10, 2017

2 min read

Yves Doucet, CEO of Dovico, on Creating a Culture of Customer Success

Cultuer Coach & CEO of Dovico talks about how his company has created a culture of customer success.

Image Author

September 26, 2017

2 min read

Intercom's Jeff Gardner, Discusses the Early Days of Intercom & Building a Team

Jeff Gardner, Director of Customer Support & Success at Intercom, talks about building his first team.

Image Author

September 12, 2017

1 min read

Jonathan Bean on Customer Success at Mynewsdesk

Jonathan Bean, the CMO @ Mynewsdesk, gives his insight & expertise about what it takes to grow a start-up.

Image Author

September 5, 2017

1 min read

Tania Kefs on Building a Customer Success Team

Tania Kefs, Head of Customer Success at Aircall tells us what it is like to be the pioneer of CS at Aircall, and givecs advice to others starting out.

Image Author

August 29, 2017

1 min read

Ed Buckley on Peerfit & Growing a Startup

Ed Buckley, CEO & Co-Founder of Peerfit, discusses their experience selling an enterprise health solution, & preparing for Series B Funding.

Image Author

May 9, 2017

2 min read

David Apple Talks Customer Success at Typeform

David Apple, VP of Customer Success at Typeform, spoke with us about building a CSM team from the ground up.

Image Author

April 11, 2017

3 min read

Peter & Kurt Akman on Raxar's Growth and Customer Success

Peter & Kurt Akman talk about growing their start-up, and about the 500 Startups Accelerator Program.

1
...
6 7 8