|Health Score||Startup +||Professional +|
|Playbooks||Team 360||Sandbox Environment|
|Triggers, Alerts and Automation||Email Campaigns||Group Structures|
|Customer 360||Advanced Revenue Tracking||Custom Roles and Permissions|
|User 360||Forecasting||Custom SLAs|
|Product Usage Tracking||Churn Tracking||Machine Learning and AI|
|Customer Segments||NPS Surveys||Custom Integrations|
|User Personas||Sales Pipe||Real Time Conversation Alerts|
|Basic Revenue Management||Access to full API||Dedicated Technical CSM|
|Team Collaboration||Conversations & Shared Inboxes||2 Factor Authentication|
|Task Automation||E-mail tracking, Templates, Scheduling, Mail Merge||Guided Emails|
|3 Standard Integrations||Shared Workspaces|
|Conversations, E-mail tracking, Templates||Custom Dashboards and Reporting|
|Planhat Slack bot||All native integrations|
Customer success can be hard. But you won’t be alone!
All Planhat customers get support. With sales and support offices in both Europe and North America (more coming) you get close to a 24/7 support.
Our team of Customer Success Experts will be happy to help you with anything from smart ways to use our Platform to input on CS salary models and strategies. In case our help center and API docs aren't enough we'll also give direct access to one of our software and solution architects.
Drop your email and let us show you how it works