Pricing

  • Start-Up

    For start-ups early in the CS journey. Offered to companies with less than $500k ARR.

  • Professional

    For growing customer success teams. Offered to companies with less than $5m ARR.

  • Enterprise

    Customer success platform for professional teams and enterprises.

Manage your customers

Customer 360

Health Scores

Playbooks, Tasks, and Alerts

Team 360

Assets

Projects

Automate customer management

Single-step automation

Multi-step automation

# Automations

5

10

100

# Executions

1,000 per month

100,000 per month

100,000 per month

Collaborate with your customers

Branding of Customer Portal

Powered by Planhat

Custom

# Portals

Unlimited

Unlimited

Understand your customers

Pages / Dashboards

1 Page

100 Pages

Unlimited

Branding of Pages

Powered by Planhat

Powered by Planhat

Custom

Revenue Management

Basic

Advanced

Advanced

Forecasting

Churn management

Communicate with your customers

Customer Success Inbox

NPS

Transactional emails

Variable

Customer data

Filters

Native integrations

3 integrations

Unlimited

Unlimited

Group structures

Sandbox

API access

Open API

Full API

Full API

Users and access

Unlimited users!

Custom roles and permissions

Single sign-on

Start-Up

Professional

Enterprise

For start-ups early in the CS journey. Offered to companies with less than $500k ARR.

For growing customer success teams. Offered to companies with less than $5m ARR.

Customer success platform for professional teams and enterprises.

Manage your customers

Customer 360

Health Scores

Playbooks, Tasks, and Alerts

Team 360

Assets

Projects

Automate customer management

Single-step automation

Multi-step automation

# Automations

5

10

100

# Executions

1,000 per month

100,000 per month

100,000 per month

Collaborate with your customers

Branding of Customer Portal

Powered by Planhat

Custom

# Portals

Unlimited

Unlimited

Understand your customers

Pages / Dashboards

1 Page

100 Pages

Unlimited

Branding of Pages

Powered by Planhat

Powered by Planhat

Custom

Revenue Management

Basic

Advanced

Advanced

Forecasting

Churn management

Communicate with your customers

Customer Success Inbox

NPS

Transactional emails

Variable

Customer data

Filters

Native integrations

3 integrations

Unlimited

Unlimited

Group structures

Sandbox

API access

Open API

Full API

Full API

Users and access

Unlimited users!

Custom roles and permissions

Single sign-on

Brain Brain Brain

Customer data

  • Filters

  • Native integrations

  • Group structures

  • Sandbox environment

  • API access

Communicate with your customers

  • Customer Success Inbox

  • NPS

  • Transactional emails

Automate the customer journey

  • Single-step automation

  • Multi-step automation

Planhat partnership

  • 24/7 Support

  • Dedicated CSM

  • Dedicated Technical CSM

Manage your customers

  • Customer 360

  • Health Scores

  • Playbooks, Tasks and Alerts

  • Team 360

  • Assets and Projects

Users and access

  • Unlimited users!

  • Custom roles and permissions

  • Single sign-on

Collaborate with your customers

  • Customer Portal

  • Share Playbooks

  • Share Pages

Understand your customers

  • Pages / Dashboards

  • Advanced Revenue Management

Learn more about
Planhat

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