Pricing

An enterprise customer success platform that's easy to set up and fun to work with

UNLIMITED USERS
Start-up*
$500/mo
+ $1 per customer/mo
  • Customer Success
  • Platform for startups
UNLIMITED USERS
Professional
$1250/mo
+ $1 per customer/mo
  • Customer Success
  • Platform for advanced
  • CS teams
UNLIMITED USERS
Enterprise
Custom

  • Enterprise grade
  • Customer Success
  • Platform
* Businesses below $500k USD ARR qualify for the start-up plan.
Early Stage Startup? Check out our pricing for early stage businesses

Functionality included in each package

Startup Professional Enterprise
Health Score Everything in Startup Everything in Professional
Playbooks Team 360 Sandbox Environment
Triggers and Alerts Dynamic Reporting Group Structures
Customer 360 E-mail Campaigns Custom Roles And Permissions
User 360 Advanced Revenue Tracking Multi Asset Set-up
Product Usage Tracking Forecasting Machine Learning & AI
Customer Segments Access to Full API Custom SLAs
User Personas Churn Tracking Custom Integrations
3 Standard Integrations NPS Surveys Dedicated CSM
Revenue Management Upsales Pipe
2 Factor Authentication
Team Collaboration
Task Automation
Rocket

Early Stage Company?

Eligible Early stage companies get the pro package for a fixed fee of $150/month. Apply today!


Planhat Support

Personal Support Included

Customer success can be hard. But you won’t be alone!

All Planhat customers get support. With sales and support offices in both Europe and North America (more coming) you get close to a 24/7 support.

Our team of Customer Success Experts will be happy to help you with anything from smart ways to use our Platform to input on CS salary models and strategies. In case our help center and API docs aren't enough we'll also give direct access to one of our software and solution architects.

Get started today

Drop your email and let us show you how it works