Pricing

An enterprise customer success platform that's easy to set up and fun to work with

UNLIMITED USERS
Start-up*
$500/mo
+ $1 per customer/mo
  • Customer Success
  • Platform for startups
UNLIMITED USERS
Professional
$1500/mo
+ $1 per customer/mo
  • Customer Success
  • Platform for advanced
  • CS teams
UNLIMITED USERS
Enterprise
Custom

  • Enterprise grade
  • Customer Success
  • Platform
* Businesses below $500k USD ARR qualify for the start-up plan.

Functionality included in each package

Startup Professional Enterprise
Health Score Startup + Professional +
Playbooks Team 360 Sandbox Environment
Triggers, Alerts and Automation Email Campaigns Group Structures
Customer 360 Advanced Revenue Tracking Custom Roles and Permissions
User 360 Forecasting Custom SLAs
Product Usage Tracking Churn Tracking Machine Learning and AI
Customer Segments NPS Surveys Custom Integrations
User Personas Sales Pipe Real Time Conversation Alerts
Basic Revenue Management Access to full API Dedicated Technical CSM
Team Collaboration Conversations & Shared Inboxes 2 Factor Authentication
Task Automation E-mail tracking, Templates, Scheduling, Mail Merge Guided Emails
3 Standard Integrations Shared Workspaces
Conversations, E-mail tracking, Templates Custom Dashboards and Reporting
Planhat Slack bot All native integrations
Dedicated CSM

Planhat Support

Personal Support Included

Customer success can be hard. But you won’t be alone!

All Planhat customers get support. With sales and support offices in both Europe and North America (more coming) you get close to a 24/7 support.

Our team of Customer Success Experts will be happy to help you with anything from smart ways to use our Platform to input on CS salary models and strategies. In case our help center and API docs aren't enough we'll also give direct access to one of our software and solution architects.

Get started today

Drop your email and let us show you how it works