Delight
Your Customers

Know your customers better than they know themselves

Turn insight into action to delight your customers with better products, better services and better experiences. Create profiles, define segments, conduct surveys, analyze product data, and combine them all into deep insightful dashboards and charts. Planhat helps you understand customer needs, motivations, and behaviors.

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Help Customers Meet Goals
In Every Stage Of The Journey

Take a data-driven approach to better understand your customers’ goals and to deploy your product, marketing, sales, support, success and finance teams to help achieve them.

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Develop deep customer insight

Collect all your customer data in Planhat to enable complete customer intelligence. Organize customers into market segments and cohorts based on criteria you define. Then, conduct detailed analysis of customer needs and behavior based on revenue, opportunities, custom health scores, support tickets, product usage, survey responses and all the customer data relevant to your business. Planhat helps you know your customers better than they know themselves.

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Turn insight into action

Understanding your customers is good. Acting on that understanding is awesome! Turn onboarding requirements into playbooks. Turn feature requests into product roadmaps. Turn customer cohorts into campaigns. And, turn opportunities into upsells. Use Planhat to turn customer centered insight into actions your customers will love.

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Spread happiness at scale

Leverage Planhat automation to give customers what they want, when and how they want it. Satisfy a single customer with a trigger based on a feature request or upsell an entire customer cohort with an email based on health score and renewal date. Connect all the dots in Planhat to create happy customers at scale.

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Start delivering
more delight today!

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