Image Author

SaaS Customer Onboarding

The onboarding phase is, arguably, the most critical and here is why.

Image Author

The power of team alignment when delivering customer success

Three simple ways to ensure that your team is delivering a great experience to your customers.

Image Author

Grow your business with customer segmentation

Not all of your customers are going to offer the same value to your company. Here are seven efficient ways to segment your customers.

Image Author

How to Ensure Customer Success During an Acquisition

In this guide we look at some of the different challenges that can arise in CS during an acquisition and the best practices to resolve them

Image Author

How marketing drives renewals and expansion

We dive deeper into Customer Engagement Marketing, to see how it can be leveraged as a primary driver of success for B2B organizations

Image Author

How Retention Drives Growth

Managing the Customer Lifecycle and limiting churn is more important than ever. As sales cycles and new business growth slow down, the value is in your existing customer base.

Image Author

Introducing Customer Portals

Launch of Customer Portals - the first customer collaboration platform, enabling you to build a transparent and collaborative space between you and your customer to create trust and drive efficient processes together.

Image Author

From BI to CI: the launch of Customer Intelligence

We are officially launching our new Customer Intelligence module, a module designed to provide all the data and insights a Customer Success organisation could need.

Image Author

Planhat and Slack

With our new Slackbot Everyone, no matter where they are, now has access to all key customer information they could need in a quick, digestible format.

Image Author

The Inbox for Customer Success teams

Last week we took our new Conversations module out of beta and started rolling it out to all existing customers.

1 2

We use cookies to ensure you get the best experience on our site. Learn more

Get a Demo

We look forward to showing you Planhat.
Tell us a bit about yourself.

Thank you! 🙌

Thank you for your interest in Planhat.
You will hear from us soon!


Sorry, an unexpected error occurred. Try again later!