How PushPress maximizes time and resources using a Customer Platform
Discover the success factor behind PushPress’ customer success, with Director of Customer Success, Gavin Danfelt-Martin.
November 3, 2022
7 min read
Roles in a Customer Success Division
As you grow your customer success division, these are the roles and responsibilities you should add to your team.
November 1, 2022
16 min read
RFP for Customer Success Software: Best practices 2023
Create an RFP for Customer Success Software - or download our template
October 20, 2022
7 min read
G2 Fall Report: Planhat helps grow your revenue
In G2 Fall Report 2022 Planhat has been named a leader in six categories: Customer Data Platform, Client Onboarding Software, Customer Success Software, Client Portal, Customer Revenue Optimization, and Subscription Revenue Management.
September 22, 2022
6 min read
Blogs
November 3, 2022
7 min read
How PushPress maximizes time and resources using a Customer Platform
Discover the success factor behind PushPress’ customer success, with Director of Customer Success, Gavin Danfelt-Martin.
November 1, 2022
16 min read
Roles in a Customer Success Division
As you grow your customer success division, these are the roles and responsibilities you should add to your team.
October 20, 2022
7 min read
RFP for Customer Success Software: Best practices 2023
Create an RFP for Customer Success Software - or download our template
September 22, 2022
6 min read
G2 Fall Report: Planhat helps grow your revenue
In G2 Fall Report 2022 Planhat has been named a leader in six categories: Customer Data Platform, Client Onboarding Software, Customer Success Software, Client Portal, Customer Revenue Optimization, and Subscription Revenue Management.
September 15, 2022
5 min read
What Is Good Gross Revenue Retention?
Learn how to measure your business’s success and what to strive for to have success.
September 15, 2022
4 min read
What Is a Good Net Dollar Retention Benchmark
Learn what a good benchmark for net dollar retention is for your SaaS business, and why these types of metrics are important.
September 15, 2022
6 min read
Why is Net Dollar Retention Important
Net dollar retention measures both a company’s ability to retain customers and keep them engaged.
September 15, 2022
5 min read
How do you calculate Net Revenue Retention
Learn how you calculate net revenue retention and see examples
September 15, 2022
5 min read
What Is the Average Customer Retention Rate by Industry?
Ideally, every business wants to have at least a 100% customer retention rate.
September 15, 2022
6 min read
What is a good NRR for SaaS?
Net Retention Rate is essential for SaaS businesses to understand their customer successes. Here’s what you should aim for.
