Planhat is a G2 Leader along the entire customer journey
In G2 Summer Report 2022 Planhat has been named a leader in five categories: Customer Data Platform, Client Onboarding Software, Customer Success Software, Client Portal and Customer Revenue Optimization.
June 22, 2022
6 min read
Meet The Customer Success Manager of the year
Gurprem Sagoo, Planhat, has been awarded The Customer Success Manager of the year
June 20, 2022
4 min read
Event: Operating in the Recurring Economy
Planhat invites you to an event to discuss operational excellence in the post sale function of fast growing subscription and consumption based businesses.
May 12, 2022
1 min read
Product update May: A push for usability and data
Planhat launches new features focused on making it easier to structure, access and visualise data.
May 8, 2022
2 min read
Blogs
June 22, 2022
6 min read
Planhat is a G2 Leader along the entire customer journey
In G2 Summer Report 2022 Planhat has been named a leader in five categories: Customer Data Platform, Client Onboarding Software, Customer Success Software, Client Portal and Customer Revenue Optimization.
June 20, 2022
4 min read
Meet The Customer Success Manager of the year
Gurprem Sagoo, Planhat, has been awarded The Customer Success Manager of the year
May 19, 2022
5 min read
What is the customer analytics process?
Behind every loyal and growing customer base is a solid analytics process, which has 6 key steps.
May 19, 2022
4 min read
What is a good customer growth rate?
How to calculate customer growth rate with different KPIs and basics of customer growth averages.
May 19, 2022
5 min read
What Is Customer Success Analytics?
Learn what metrics to track and how to best analyze them to improve your customer success.
May 19, 2022
5 min read
How are CSM measured?
Customer success team metrics are fairly straightforward, but how do you measure a CSM’s performance?
May 19, 2022
4 min read
What is a customer scorecard?
A customer scorecard can help define how successful or unsuccessful your customer relationships are.
May 19, 2022
4 min read
How does SaaS measure customer success?
Customer success can make or break a company. Measure it using key performance indicators.
May 19, 2022
5 min read
What are KPIs in customer service?
The majority of a customer's lifetime value occurs after the first sale. Here’s how you can capitalize on the entire customer journey.
May 19, 2022
6 min read
What metrics matter in customer success?
An overview of the top metrics that matter most for customer success teams and CSMs
