Customer Onboarding | Software, Solutions & Success

Customer onboarding software is a great resource for customer success teams to make a good first impression with their customer but which is the best software?

Author

Sofia Roskvist

January 20, 2022

8 min read

How to Build the Best Customer Success Team

When's the best time to hire for your customer success team, what's a CSM and why do you need customer success in the first place? Keep reading to find out!

January 13, 2022

7 min read

The key behind Planhats success in the G2 Winter Report

One key reason for Planhats success in the G2 Winter report is a culture of constantly developing the software, led by co-founder Niklas Skog.

December 29, 2021

3 min read

Planhat is named G2 leader in Customer Success (thanks to you)

In G2 Winter Report 2022 Planhat has been named a leader in Customer Success and Client Onboarding.

December 14, 2021

4 min read

Blogs

Image Author

January 20, 2022

8 min read

Customer Onboarding | Software, Solutions & Success

Customer onboarding software is a great resource for customer success teams to make a good first impression with their customer but which is the best software?

Image Author

January 13, 2022

7 min read

How to Build the Best Customer Success Team

When's the best time to hire for your customer success team, what's a CSM and why do you need customer success in the first place? Keep reading to find out!

Image Author

December 29, 2021

3 min read

The key behind Planhats success in the G2 Winter Report

One key reason for Planhats success in the G2 Winter report is a culture of constantly developing the software, led by co-founder Niklas Skog.

Image Author

December 17, 2021

5 min read

Customer 360: What It Is & Why It Matters

Customer 360 is a necessary tool for your company to truly understand who your customer is and what they want throughout their customer journey.

Image Author

December 14, 2021

4 min read

Planhat is named G2 leader in Customer Success (thanks to you)

In G2 Winter Report 2022 Planhat has been named a leader in Customer Success and Client Onboarding.

Image Author

December 1, 2021

6 min read

Calculating a Customer Health Score: Metrics & More

Measuring a Customer Success score can help utilize analytics about your customers while also creating better customer success interactions.

Image Author

December 1, 2021

7 min read

How Customer Retention Can Drive Your Sales

Customer retention isn't just a pretty metric to throw around but a key measurement on how well your business is doing and how to improve your sales.

Image Author

November 16, 2021

7 min read

Customer Success Management Strategies & Best Practices

Customer Success Management is an important part of a customer success team and becomes vital in the transition from sales to support.

Image Author

November 10, 2021

7 min read

The Only Customer Success Best Practices You Need

Customer Success best practices are critical for your Customer Success strategy, so what are the best customer success best practices?

Image Author

November 2, 2021

8 min read

Top 9 Most Important Customer Success KPIs

You may have a great Customer Success strategy, but without Customer Success KPIs, how will you know why your strategy is working or if it's working at all?

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