How PushPress maximizes time and resources using a Customer Platform

Discover the success factor behind PushPress’ customer success, with Director of Customer Success, Gavin Danfelt-Martin.

Author

Courtney Larisey

November 3, 2022

7 min read

Roles in a Customer Success Division

As you grow your customer success division, these are the roles and responsibilities you should add to your team.

November 1, 2022

16 min read

RFP for Customer Success Software: Best practices 2023

Create an RFP for Customer Success Software - or download our template

October 20, 2022

7 min read

G2 Fall Report: Planhat helps grow your revenue

In G2 Fall Report 2022 Planhat has been named a leader in six categories: Customer Data Platform, Client Onboarding Software, Customer Success Software, Client Portal, Customer Revenue Optimization, and Subscription Revenue Management.

September 22, 2022

6 min read

Blogs

Image Author

November 3, 2022

7 min read

How PushPress maximizes time and resources using a Customer Platform

Discover the success factor behind PushPress’ customer success, with Director of Customer Success, Gavin Danfelt-Martin.

Image Author

November 1, 2022

16 min read

Roles in a Customer Success Division

As you grow your customer success division, these are the roles and responsibilities you should add to your team.

Image Author

October 20, 2022

7 min read

RFP for Customer Success Software: Best practices 2023

Create an RFP for Customer Success Software - or download our template

Image Author

September 22, 2022

6 min read

G2 Fall Report: Planhat helps grow your revenue

In G2 Fall Report 2022 Planhat has been named a leader in six categories: Customer Data Platform, Client Onboarding Software, Customer Success Software, Client Portal, Customer Revenue Optimization, and Subscription Revenue Management.

Image Author

September 15, 2022

5 min read

What Is Good Gross Revenue Retention?

Learn how to measure your business’s success and what to strive for to have success.

Image Author

September 15, 2022

4 min read

What Is a Good Net Dollar Retention Benchmark

Learn what a good benchmark for net dollar retention is for your SaaS business, and why these types of metrics are important.

Image Author

September 15, 2022

6 min read

Why is Net Dollar Retention Important

Net dollar retention measures both a company’s ability to retain customers and keep them engaged.

Image Author

September 15, 2022

5 min read

How do you calculate Net Revenue Retention

Learn how you calculate net revenue retention and see examples

Image Author

September 15, 2022

5 min read

What Is the Average Customer Retention Rate by Industry?

Ideally, every business wants to have at least a 100% customer retention rate.

Image Author

September 15, 2022

6 min read

What is a good NRR for SaaS?

Net Retention Rate is essential for SaaS businesses to understand their customer successes. Here’s what you should aim for.

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