Planhat is a G2 Leader along the entire customer journey

In G2 Summer Report 2022 Planhat has been named a leader in five categories: Customer Data Platform, Client Onboarding Software, Customer Success Software, Client Portal and Customer Revenue Optimization.

Author

Jonas Terning

June 22, 2022

6 min read

Meet The Customer Success Manager of the year

Gurprem Sagoo, Planhat, has been awarded The Customer Success Manager of the year

June 20, 2022

4 min read

Event: Operating in the Recurring Economy

Planhat invites you to an event to discuss operational excellence in the post sale function of fast growing subscription and consumption based businesses.

May 12, 2022

1 min read

Product update May: A push for usability and data

Planhat launches new features focused on making it easier to structure, access and visualise data.

May 8, 2022

2 min read

Blogs

Image Author

June 22, 2022

6 min read

Planhat is a G2 Leader along the entire customer journey

In G2 Summer Report 2022 Planhat has been named a leader in five categories: Customer Data Platform, Client Onboarding Software, Customer Success Software, Client Portal and Customer Revenue Optimization.

Image Author

June 20, 2022

4 min read

Meet The Customer Success Manager of the year

Gurprem Sagoo, Planhat, has been awarded The Customer Success Manager of the year

Image Author

May 19, 2022

5 min read

What is the customer analytics process?

Behind every loyal and growing customer base is a solid analytics process, which has 6 key steps.

Image Author

May 19, 2022

4 min read

What is a good customer growth rate?

How to calculate customer growth rate with different KPIs and basics of customer growth averages.

Image Author

May 19, 2022

5 min read

What Is Customer Success Analytics?

Learn what metrics to track and how to best analyze them to improve your customer success.

Image Author

May 19, 2022

5 min read

How are CSM measured?

Customer success team metrics are fairly straightforward, but how do you measure a CSM’s performance?

Image Author

May 19, 2022

4 min read

What is a customer scorecard?

A customer scorecard can help define how successful or unsuccessful your customer relationships are.

Image Author

May 19, 2022

4 min read

How does SaaS measure customer success?

Customer success can make or break a company. Measure it using key performance indicators.

Image Author

May 19, 2022

5 min read

What are KPIs in customer service?

The majority of a customer's lifetime value occurs after the first sale. Here’s how you can capitalize on the entire customer journey.

Image Author

May 19, 2022

6 min read

What metrics matter in customer success?

An overview of the top metrics that matter most for customer success teams and CSMs

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