Three simple ways to ensure that your team is delivering a great experience to your customers.
Not all of your customers are going to offer the same value to your company. Here are seven efficient ways to segment your customers.
In this guide we look at some of the different challenges that can arise in CS during an acquisition and the best practices to resolve them
We dive deeper into Customer Engagement Marketing, to see how it can be leveraged as a primary driver of success for B2B organizations
Managing the Customer Lifecycle and limiting churn is more important than ever. As sales cycles and new business growth slow down, the value is in your existing customer base.
Launch of Customer Portals - the first customer collaboration platform, enabling you to build a transparent and collaborative space between you and your customer to create trust and drive efficient processes together.
We are officially launching our new Customer Intelligence module, a module designed to provide all the data and insights a Customer Success organisation could need.
With our new Slackbot Everyone, no matter where they are, now has access to all key customer information they could need in a quick, digestible format.
Thank you for your interest in Planhat.
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