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Customer Onboarding | Software, Solutions & Success
Customer onboarding software is a great resource for customer success teams to make a good first impression with their customer but which is the best software?
January 20, 2022
8 min read
How to Build the Best Customer Success Team
When's the best time to hire for your customer success team, what's a CSM and why do you need customer success in the first place? Keep reading to find out!
January 13, 2022
7 min read
The key behind Planhats success in the G2 Winter Report
One key reason for Planhats success in the G2 Winter report is a culture of constantly developing the software, led by co-founder Niklas Skog.
December 29, 2021
3 min read
Planhat is named G2 leader in Customer Success (thanks to you)
In G2 Winter Report 2022 Planhat has been named a leader in Customer Success and Client Onboarding.
December 14, 2021
4 min read
Blogs
January 20, 2022
8 min read
Customer Onboarding | Software, Solutions & Success
Customer onboarding software is a great resource for customer success teams to make a good first impression with their customer but which is the best software?
January 13, 2022
7 min read
How to Build the Best Customer Success Team
When's the best time to hire for your customer success team, what's a CSM and why do you need customer success in the first place? Keep reading to find out!
December 29, 2021
3 min read
The key behind Planhats success in the G2 Winter Report
One key reason for Planhats success in the G2 Winter report is a culture of constantly developing the software, led by co-founder Niklas Skog.
December 17, 2021
5 min read
Customer 360: What It Is & Why It Matters
Customer 360 is a necessary tool for your company to truly understand who your customer is and what they want throughout their customer journey.
December 14, 2021
4 min read
Planhat is named G2 leader in Customer Success (thanks to you)
In G2 Winter Report 2022 Planhat has been named a leader in Customer Success and Client Onboarding.
December 1, 2021
6 min read
Calculating a Customer Health Score: Metrics & More
Measuring a Customer Success score can help utilize analytics about your customers while also creating better customer success interactions.
December 1, 2021
7 min read
How Customer Retention Can Drive Your Sales
Customer retention isn't just a pretty metric to throw around but a key measurement on how well your business is doing and how to improve your sales.
November 16, 2021
7 min read
Customer Success Management Strategies & Best Practices
Customer Success Management is an important part of a customer success team and becomes vital in the transition from sales to support.
November 10, 2021
7 min read
The Only Customer Success Best Practices You Need
Customer Success best practices are critical for your Customer Success strategy, so what are the best customer success best practices?
November 2, 2021
8 min read
Top 9 Most Important Customer Success KPIs
You may have a great Customer Success strategy, but without Customer Success KPIs, how will you know why your strategy is working or if it's working at all?
