How to grow your ARR as a CSM

Join our CSM corner to learn more about how to run expansion as a Customer Success Manager.

Author

Gurprem Sagoo

May 10, 2022

3 min read

Net Revenue Retention in CS and beyond

Watch our webinar to learn more about Net Revenue Retention on the stock market, within the C-Suite, and all the way down to individual CSMs.

April 26, 2022

2 min read

How to fight churn as a CSM

Watch our second CSM corner to learn our best tips and tricks on reducing and preventing churn.

March 30, 2022

2 min read

How to scale CS from start-up to enterprise

Watch our webinar to learn from three experts who have scaled their Customer Success organizations and teams successfully.

March 8, 2022

2 min read

Webinars

Image Author

May 10, 2022

3 min read

How to grow your ARR as a CSM

Join our CSM corner to learn more about how to run expansion as a Customer Success Manager.

Image Author

April 26, 2022

2 min read

Net Revenue Retention in CS and beyond

Watch our webinar to learn more about Net Revenue Retention on the stock market, within the C-Suite, and all the way down to individual CSMs.

Image Author

March 30, 2022

2 min read

How to fight churn as a CSM

Watch our second CSM corner to learn our best tips and tricks on reducing and preventing churn.

Image Author

March 8, 2022

2 min read

How to scale CS from start-up to enterprise

Watch our webinar to learn from three experts who have scaled their Customer Success organizations and teams successfully.

Image Author

February 16, 2022

2 min read

Who is who - a guide to stakeholder mapping

Watch our first CSM corner to learn all about customer politics and stakeholder mapping.

Image Author

January 27, 2022

2 min read

How to be a leader on lagging metrics

Watch our webinar to learn about leading and lagging indicators in Customer Success.

Image Author

January 11, 2022

2 min read

Learning never stops: educating tomorrow's CS leaders

Watch our first expert session in 2022 to learn about how to drive Customer Success education forward.

Image Author

December 1, 2021

2 min read

Planhat Experts: 3 Visions for the Future of Customer Success

Watch our end of year panel as they discuss how they believe Customer Success needs to change in 2022 and beyond.

Image Author

November 17, 2021

2 min read

Why product adoption is broken in most SaaS companies

Watch our webinar with Lauren Cumming, Elise Marengo, Ryan O'Connell and Christian Jakenfelds as they discuss what mistakes most SaaS companies make with adoption.

Image Author

October 27, 2021

3 min read

Scaling CS for Commercial Returns

Watch our webinar with Christian Jakenfelds, Jeff Heckler, Anika Zubair, Andreas Knoefel, and Dickey Singh as they discuss scaling CS for commercial returns.

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