How CS can prepare for VC investment

Watch our webinar to learn more about what venture capital expects and brings to customer success organisations.

Author

Christian Jakenfelds

July 6, 2022

3 min read

How to create true customer advocates

Watch our CSM corner to learn more about how customer advocacy drives customer success.

June 22, 2022

2 min read

The CCO: why you need one (and how to become one)

Watch our webinar to learn more about the Chief Customer Officer role in SaaS.

June 7, 2022

2 min read

How to grow your ARR as a CSM

Watch our CSM corner to learn more about how to run expansion as a Customer Success Manager.

May 10, 2022

2 min read

Webinars

Image Author

July 6, 2022

3 min read

How CS can prepare for VC investment

Watch our webinar to learn more about what venture capital expects and brings to customer success organisations.

Image Author

June 22, 2022

2 min read

How to create true customer advocates

Watch our CSM corner to learn more about how customer advocacy drives customer success.

Image Author

June 7, 2022

2 min read

The CCO: why you need one (and how to become one)

Watch our webinar to learn more about the Chief Customer Officer role in SaaS.

Image Author

May 10, 2022

2 min read

How to grow your ARR as a CSM

Watch our CSM corner to learn more about how to run expansion as a Customer Success Manager.

Image Author

April 26, 2022

2 min read

Net Revenue Retention in CS and beyond

Watch our webinar to learn more about Net Revenue Retention on the stock market, within the C-Suite, and all the way down to individual CSMs.

Image Author

March 30, 2022

2 min read

How to fight churn as a CSM

Watch our second CSM corner to learn our best tips and tricks on reducing and preventing churn.

Image Author

March 8, 2022

2 min read

How to scale CS from start-up to enterprise

Watch our webinar to learn from three experts who have scaled their Customer Success organizations and teams successfully.

Image Author

February 16, 2022

2 min read

Who is who - a guide to stakeholder mapping

Watch our first CSM corner to learn all about customer politics and stakeholder mapping.

Image Author

January 27, 2022

2 min read

How to be a leader on lagging metrics

Watch our webinar to learn about leading and lagging indicators in Customer Success.

Image Author

January 11, 2022

2 min read

Learning never stops: educating tomorrow's CS leaders

Watch our first expert session in 2022 to learn about how to drive Customer Success education forward.

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