Redefining Customer Success for 2024

Join our end of year panel to learn more about the future of Customer Success.

Author

Christian Jakenfelds

November 29, 2023

3 min read

3 top challenges for a CSM in 2023

Watch our CSM Corner to gain valuable insights into the major hurdles that CSMs encountered in 2023.

November 15, 2023

2 min read

Private Equity is investing in Customer Success

Watch our webinar about how Private Equity views Customer Success today.

October 25, 2023

2 min read

How to find patterns and drive outcomes proactively

Watch our CSM corner to gain valuable insights on how to truly understand your customers and actively drive positive outcomes.

October 11, 2023

2 min read

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Webinars

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September 27, 2023

2 min read

Mastering change management as a CSM

Watch our CSM corner to learn more about change management in customer success.

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September 13, 2023

3 min read

Game 4: Chief Customer Officer

Watch our fourth “CS Hotseat” session as three leaders explore what it takes to be a Chief Customer Officer.

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August 30, 2023

2 min read

The CSMs role in customer onboarding

Watch our CSM corner to gain valuable insights on creating and maintaining an efficient customer onboarding process.

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August 17, 2023

2 min read

Game 3: VP of Customer Success

Watch our third “CS Hotseat” session as three leaders explore what it takes to be a VP of Customer Success.

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July 5, 2023

2 min read

Game 2: Director of Customer Success

Watch our second “CS Hotseat” session as three leaders explore what it takes to be a Director of Customer Success.

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June 21, 2023

2 min read

Career options in Customer Success

Watch our next CSM corner to learn more about moving ahead or progressing in your CS career.

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