Game 4: Chief Customer Officer

Join our fourth “CS Hotseat” session as three leaders explore what it takes to be a Chief Customer Officer.

Author

Christian Jakenfelds

September 13, 2023

3 min read

The CSMs role in customer onboarding

Watch our CSM corner to gain valuable insights on creating and maintaining an efficient customer onboarding process.

August 30, 2023

2 min read

Game 3: VP of Customer Success

Watch our third “CS Hotseat” session as three leaders explore what it takes to be a VP of Customer Success.

August 17, 2023

2 min read

Game 2: Director of Customer Success

Watch our second “CS Hotseat” session as three leaders explore what it takes to be a Director of Customer Success.

July 5, 2023

2 min read

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Webinars

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June 21, 2023

2 min read

Career options in Customer Success

Watch our next CSM corner to learn more about moving ahead or progressing in your CS career.

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June 6, 2023

3 min read

Cisco Partners: How to use CX as a key differentiator

Watch our webinar to learn more about Cisco and Customer Success.

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May 25, 2023

2 min read

Part 2: My customers are churning - what do I do?

Watch our CSM corner to learn about managing churn at scale.

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May 10, 2023

2 min read

Game 1: Head of Customer Success

Watch our first ”CS Hotseat” session as three leaders explore what it takes to be a Head of Customer Success.

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April 19, 2023

2 min read

My customers are churning - what do I do?

Watch our next CSM corner to learn about managing churn during turbulent times.

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April 5, 2023

3 min read

Where will the pendulum stop for CS?

Watch our webinar to learn more about how CS leaders can demonstrate their value throughout the business or risk being relegated as a department.

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