Events & Webinars

Builder's Hour: AI

December 11, 2025

Builder's Hour: AI

December 11, 2025

Builder's Hour: AI

December 11, 2025

Builder's Hour: AI

December 11, 2025

Planhat AI: Builder's Hour

Online

Oct 2, 2025

Demonstration

Planhat

Innovation

Making Impact Impossible to Ignore

Manchester

Oct 2, 2025

Meet-Up

Community

CS Week New York City '25

New York City, NY

Sep 30, 2025

Meet-Up

Community

Mastering Customer Success for MSPs

Online

Sep 4, 2025

Panel

Customer Success

Retention

Churn

What customers think about AI Agents

Online

Jul 16, 2025

Panel

Enhancing, Not Replacing Human Connections

Manchester

May 1, 2025

Panel

Accelerating Growth Through Customer Success

Online

Apr 9, 2025

Panel

Customer Success

Accelerating Growth Through Customer Success

Online

Apr 2, 2025

Panel

Customer Success

Lunch&Learn Digital Customer Success

Online

Mar 19, 2025

Panel

Customer Success

CS Happy Hour in Indianapolis

Indianapolis, IN

Feb 18, 2025

Meet-Up

Community

The J-curve in CS

Online

Feb 13, 2025

Panel

Customer Success

Community in Motion

Online

Nov 19, 2024

Panel

Community

Retention Through Education

Online

Oct 30, 2024

Panel

Retention

Exploring the roles of Customer Success

Online

Sep 18, 2024

Panel

Customer Success

The Advantage of Emotional Intelligence

Online

Aug 14, 2024

Panel

The Art of Renewals

Online

Jul 10, 2024

Panel

Renewals

Selection to Optimization

Online

Jun 27, 2024

Panel

Tools

Mastering AI in Customer Success

Online

May 29, 2024

Panel

Outstanding Customer Experience at Scale

Online

Apr 28, 2024

Panel

Scaled CS

Customer Success in Manchester

Manchester

Apr 25, 2024

Meet-Up

Community

It’s Worth the Risk

Online

Mar 27, 2024

Panel

Risk

Driving Growth and Retention

Online

Feb 14, 2024

Panel

Customer Analytics

How to Hit 120% NRR in 2024

Online

Jan 31, 2024

Panel

Retention

Powering Customer Retention in 2024

Online

Jan 24, 2024

Panel

Retention

Redefining Customer Success for 2024

Online

Dec 13, 2023

Panel

Customer Success

3 Top Challenges for a CSM 2023

Online

Nov 29, 2023

Panel

Careers

Private Equity: Investing in Customer Success

Online

Oct 25, 2023

Panel

Markets

Find Patterns and Drive Outcomes Proactively

Online

Oct 11, 2023

Panel

Customer Analytics

Mastering Change Management as a CSM

Online

Sep 27, 2023

Panel

Careers

What Does it Take to be a CCO?

Online

Sep 13, 2023

Panel

Careers

CSMs Role in Customer Onboarding

Online

Aug 30, 2023

Panel

Onboarding

What Does it Take to be a VP of CS?

Online

Aug 17, 2023

Panel

Careers

What Does it Take to be a Director of CS?

Online

Jul 5, 2023

Panel

Careers

Career Options in CS

Online

Jun 21, 2023

Panel

Careers

How to Use CX as a Key Differentiator

Online

Jun 6, 2023

Panel

Customer Success

My Customers are Churning: What Do I Do?

Online

May 25, 2023

Panel

Churn

What Does it Take to be a Head of CS?

Online

May 10, 2023

Panel

Careers

My Customers are Churning: What Do I Do?

Online

Apr 19, 2023

Panel

Churn

Where Will the CS Pendulum Stop?

Online

Apr 5, 2023

Panel

Customer Success

How to Do High Touch Customer Success

Online

Mar 15, 2023

Panel

Productivity

CS Career Navigation

Online

Mar 1, 2023

Panel

Careers

How to Do High Touch Customer Success

Online

Feb 1, 2023

Panel

Productivity

How to Do CS Remotely

Online

Jan 18, 2023

Panel

Productivity

Planhat Experts: State of Customer Success

Online

Nov 30, 2022

Panel

Customer Success

Managing a Large Number of Customers

Online

Nov 15, 2022

Panel

Scaled CS

The Secret to Unlocking Growth and Efficiency

Online

Nov 1, 2022

Panel

Revenue

How CFOs stay ahead by planning smart

Online

Oct 4, 2022

Panel

Leadership

How to Get Promoted as a CSM

Online

Sep 28, 2022

Panel

Careers

Let’s Break the Echo Chamber

Online

Sep 14, 2022

Panel

Customer Success

Being the First CSM at a Company

Online

Aug 24, 2022

Panel

Careers

How CS Can Prepare for VC Funding

Online

Jul 6, 2022

Panel

Markets

How to Create True Customer Advocates

Online

Jun 22, 2022

Panel

Community

CCO: Why You Need One (and How to Become One)

Online

Jun 7, 2022

Panel

Leadership

Growing ARR as a CSM

Online

May 10, 2022

Panel

Revenue

Net Revenue Retention in CS

Online

Apr 26, 2022

Panel

Revenue

How to Fight Churn as a CSM

Online

Mar 30, 2022

Panel

Churn

How to Scale CS from Start-Up to Enterprise

Online

Mar 8, 2022

Panel

Leadership

A Guide to Stakeholder Mapping

Online

Feb 16, 2022

Panel

Customer Success

How to be a Leader on Lagging Metrics

Online

Jan 27, 2022

Panel

Customer Analytics

Educating Tomorrow's CS Leaders

Online

Jan 11, 2022

Panel

Careers

Planhat AI: Builder's Hour

Online

Oct 2, 2025

Demonstration

Planhat

Innovation

Making Impact Impossible to Ignore

Manchester

Oct 2, 2025

Meet-Up

Community

CS Week New York City '25

New York City, NY

Sep 30, 2025

Meet-Up

Community

Mastering Customer Success for MSPs

Online

Sep 4, 2025

Panel

Customer Success

Retention

Churn

What customers think about AI Agents

Online

Jul 16, 2025

Panel

Enhancing, Not Replacing Human Connections

Manchester

May 1, 2025

Panel

Accelerating Growth Through Customer Success

Online

Apr 9, 2025

Panel

Customer Success

Accelerating Growth Through Customer Success

Online

Apr 2, 2025

Panel

Customer Success

Lunch&Learn Digital Customer Success

Online

Mar 19, 2025

Panel

Customer Success

CS Happy Hour in Indianapolis

Indianapolis, IN

Feb 18, 2025

Meet-Up

Community

The J-curve in CS

Online

Feb 13, 2025

Panel

Customer Success

Community in Motion

Online

Nov 19, 2024

Panel

Community

Retention Through Education

Online

Oct 30, 2024

Panel

Retention

Exploring the roles of Customer Success

Online

Sep 18, 2024

Panel

Customer Success

The Advantage of Emotional Intelligence

Online

Aug 14, 2024

Panel

The Art of Renewals

Online

Jul 10, 2024

Panel

Renewals

Selection to Optimization

Online

Jun 27, 2024

Panel

Tools

Mastering AI in Customer Success

Online

May 29, 2024

Panel

Outstanding Customer Experience at Scale

Online

Apr 28, 2024

Panel

Scaled CS

Customer Success in Manchester

Manchester

Apr 25, 2024

Meet-Up

Community

It’s Worth the Risk

Online

Mar 27, 2024

Panel

Risk

Driving Growth and Retention

Online

Feb 14, 2024

Panel

Customer Analytics

How to Hit 120% NRR in 2024

Online

Jan 31, 2024

Panel

Retention

Powering Customer Retention in 2024

Online

Jan 24, 2024

Panel

Retention

Redefining Customer Success for 2024

Online

Dec 13, 2023

Panel

Customer Success

3 Top Challenges for a CSM 2023

Online

Nov 29, 2023

Panel

Careers

Private Equity: Investing in Customer Success

Online

Oct 25, 2023

Panel

Markets

Find Patterns and Drive Outcomes Proactively

Online

Oct 11, 2023

Panel

Customer Analytics

Mastering Change Management as a CSM

Online

Sep 27, 2023

Panel

Careers

What Does it Take to be a CCO?

Online

Sep 13, 2023

Panel

Careers

CSMs Role in Customer Onboarding

Online

Aug 30, 2023

Panel

Onboarding

What Does it Take to be a VP of CS?

Online

Aug 17, 2023

Panel

Careers

What Does it Take to be a Director of CS?

Online

Jul 5, 2023

Panel

Careers

Career Options in CS

Online

Jun 21, 2023

Panel

Careers

How to Use CX as a Key Differentiator

Online

Jun 6, 2023

Panel

Customer Success

My Customers are Churning: What Do I Do?

Online

May 25, 2023

Panel

Churn

What Does it Take to be a Head of CS?

Online

May 10, 2023

Panel

Careers

My Customers are Churning: What Do I Do?

Online

Apr 19, 2023

Panel

Churn

Where Will the CS Pendulum Stop?

Online

Apr 5, 2023

Panel

Customer Success

How to Do High Touch Customer Success

Online

Mar 15, 2023

Panel

Productivity

CS Career Navigation

Online

Mar 1, 2023

Panel

Careers

How to Do High Touch Customer Success

Online

Feb 1, 2023

Panel

Productivity

How to Do CS Remotely

Online

Jan 18, 2023

Panel

Productivity

Planhat Experts: State of Customer Success

Online

Nov 30, 2022

Panel

Customer Success

Managing a Large Number of Customers

Online

Nov 15, 2022

Panel

Scaled CS

The Secret to Unlocking Growth and Efficiency

Online

Nov 1, 2022

Panel

Revenue

How CFOs stay ahead by planning smart

Online

Oct 4, 2022

Panel

Leadership

How to Get Promoted as a CSM

Online

Sep 28, 2022

Panel

Careers

Let’s Break the Echo Chamber

Online

Sep 14, 2022

Panel

Customer Success

Being the First CSM at a Company

Online

Aug 24, 2022

Panel

Careers

How CS Can Prepare for VC Funding

Online

Jul 6, 2022

Panel

Markets

How to Create True Customer Advocates

Online

Jun 22, 2022

Panel

Community

CCO: Why You Need One (and How to Become One)

Online

Jun 7, 2022

Panel

Leadership

Growing ARR as a CSM

Online

May 10, 2022

Panel

Revenue

Net Revenue Retention in CS

Online

Apr 26, 2022

Panel

Revenue

How to Fight Churn as a CSM

Online

Mar 30, 2022

Panel

Churn

How to Scale CS from Start-Up to Enterprise

Online

Mar 8, 2022

Panel

Leadership

A Guide to Stakeholder Mapping

Online

Feb 16, 2022

Panel

Customer Success

How to be a Leader on Lagging Metrics

Online

Jan 27, 2022

Panel

Customer Analytics

Educating Tomorrow's CS Leaders

Online

Jan 11, 2022

Panel

Careers

Planhat AI: Builder's Hour

Online

Oct 2, 2025

Demonstration

Planhat

Innovation

Making Impact Impossible to Ignore

Manchester

Oct 2, 2025

Meet-Up

Community

CS Week New York City '25

New York City, NY

Sep 30, 2025

Meet-Up

Community

Mastering Customer Success for MSPs

Online

Sep 4, 2025

Panel

Customer Success

Retention

Churn

What customers think about AI Agents

Online

Jul 16, 2025

Panel

Enhancing, Not Replacing Human Connections

Manchester

May 1, 2025

Panel

Accelerating Growth Through Customer Success

Online

Apr 9, 2025

Panel

Customer Success

Accelerating Growth Through Customer Success

Online

Apr 2, 2025

Panel

Customer Success

Lunch&Learn Digital Customer Success

Online

Mar 19, 2025

Panel

Customer Success

CS Happy Hour in Indianapolis

Indianapolis, IN

Feb 18, 2025

Meet-Up

Community

The J-curve in CS

Online

Feb 13, 2025

Panel

Customer Success

Community in Motion

Online

Nov 19, 2024

Panel

Community

Retention Through Education

Online

Oct 30, 2024

Panel

Retention

Exploring the roles of Customer Success

Online

Sep 18, 2024

Panel

Customer Success

The Advantage of Emotional Intelligence

Online

Aug 14, 2024

Panel

The Art of Renewals

Online

Jul 10, 2024

Panel

Renewals

Selection to Optimization

Online

Jun 27, 2024

Panel

Tools

Mastering AI in Customer Success

Online

May 29, 2024

Panel

Outstanding Customer Experience at Scale

Online

Apr 28, 2024

Panel

Scaled CS

Customer Success in Manchester

Manchester

Apr 25, 2024

Meet-Up

Community

It’s Worth the Risk

Online

Mar 27, 2024

Panel

Risk

Driving Growth and Retention

Online

Feb 14, 2024

Panel

Customer Analytics

How to Hit 120% NRR in 2024

Online

Jan 31, 2024

Panel

Retention

Powering Customer Retention in 2024

Online

Jan 24, 2024

Panel

Retention

Redefining Customer Success for 2024

Online

Dec 13, 2023

Panel

Customer Success

3 Top Challenges for a CSM 2023

Online

Nov 29, 2023

Panel

Careers

Private Equity: Investing in Customer Success

Online

Oct 25, 2023

Panel

Markets

Find Patterns and Drive Outcomes Proactively

Online

Oct 11, 2023

Panel

Customer Analytics

Mastering Change Management as a CSM

Online

Sep 27, 2023

Panel

Careers

What Does it Take to be a CCO?

Online

Sep 13, 2023

Panel

Careers

CSMs Role in Customer Onboarding

Online

Aug 30, 2023

Panel

Onboarding

What Does it Take to be a VP of CS?

Online

Aug 17, 2023

Panel

Careers

What Does it Take to be a Director of CS?

Online

Jul 5, 2023

Panel

Careers

Career Options in CS

Online

Jun 21, 2023

Panel

Careers

How to Use CX as a Key Differentiator

Online

Jun 6, 2023

Panel

Customer Success

My Customers are Churning: What Do I Do?

Online

May 25, 2023

Panel

Churn

What Does it Take to be a Head of CS?

Online

May 10, 2023

Panel

Careers

My Customers are Churning: What Do I Do?

Online

Apr 19, 2023

Panel

Churn

Where Will the CS Pendulum Stop?

Online

Apr 5, 2023

Panel

Customer Success

How to Do High Touch Customer Success

Online

Mar 15, 2023

Panel

Productivity

CS Career Navigation

Online

Mar 1, 2023

Panel

Careers

How to Do High Touch Customer Success

Online

Feb 1, 2023

Panel

Productivity

How to Do CS Remotely

Online

Jan 18, 2023

Panel

Productivity

Planhat Experts: State of Customer Success

Online

Nov 30, 2022

Panel

Customer Success

Managing a Large Number of Customers

Online

Nov 15, 2022

Panel

Scaled CS

The Secret to Unlocking Growth and Efficiency

Online

Nov 1, 2022

Panel

Revenue

How CFOs stay ahead by planning smart

Online

Oct 4, 2022

Panel

Leadership

How to Get Promoted as a CSM

Online

Sep 28, 2022

Panel

Careers

Let’s Break the Echo Chamber

Online

Sep 14, 2022

Panel

Customer Success

Being the First CSM at a Company

Online

Aug 24, 2022

Panel

Careers

How CS Can Prepare for VC Funding

Online

Jul 6, 2022

Panel

Markets

How to Create True Customer Advocates

Online

Jun 22, 2022

Panel

Community

CCO: Why You Need One (and How to Become One)

Online

Jun 7, 2022

Panel

Leadership

Growing ARR as a CSM

Online

May 10, 2022

Panel

Revenue

Net Revenue Retention in CS

Online

Apr 26, 2022

Panel

Revenue

How to Fight Churn as a CSM

Online

Mar 30, 2022

Panel

Churn

How to Scale CS from Start-Up to Enterprise

Online

Mar 8, 2022

Panel

Leadership

A Guide to Stakeholder Mapping

Online

Feb 16, 2022

Panel

Customer Success

How to be a Leader on Lagging Metrics

Online

Jan 27, 2022

Panel

Customer Analytics

Educating Tomorrow's CS Leaders

Online

Jan 11, 2022

Panel

Careers

Planhat AI: Builder's Hour

Online

Oct 2, 2025

Demonstration

Planhat

Innovation

Making Impact Impossible to Ignore

Manchester

Oct 2, 2025

Meet-Up

Community

CS Week New York City '25

New York City, NY

Sep 30, 2025

Meet-Up

Community

Mastering Customer Success for MSPs

Online

Sep 4, 2025

Panel

Customer Success

Retention

Churn

What customers think about AI Agents

Online

Jul 16, 2025

Panel

Enhancing, Not Replacing Human Connections

Manchester

May 1, 2025

Panel

Accelerating Growth Through Customer Success

Online

Apr 9, 2025

Panel

Customer Success

Accelerating Growth Through Customer Success

Online

Apr 2, 2025

Panel

Customer Success

Lunch&Learn Digital Customer Success

Online

Mar 19, 2025

Panel

Customer Success

CS Happy Hour in Indianapolis

Indianapolis, IN

Feb 18, 2025

Meet-Up

Community

The J-curve in CS

Online

Feb 13, 2025

Panel

Customer Success

Community in Motion

Online

Nov 19, 2024

Panel

Community

Retention Through Education

Online

Oct 30, 2024

Panel

Retention

Exploring the roles of Customer Success

Online

Sep 18, 2024

Panel

Customer Success

The Advantage of Emotional Intelligence

Online

Aug 14, 2024

Panel

The Art of Renewals

Online

Jul 10, 2024

Panel

Renewals

Selection to Optimization

Online

Jun 27, 2024

Panel

Tools

Mastering AI in Customer Success

Online

May 29, 2024

Panel

Outstanding Customer Experience at Scale

Online

Apr 28, 2024

Panel

Scaled CS

Customer Success in Manchester

Manchester

Apr 25, 2024

Meet-Up

Community

It’s Worth the Risk

Online

Mar 27, 2024

Panel

Risk

Driving Growth and Retention

Online

Feb 14, 2024

Panel

Customer Analytics

How to Hit 120% NRR in 2024

Online

Jan 31, 2024

Panel

Retention

Powering Customer Retention in 2024

Online

Jan 24, 2024

Panel

Retention

Redefining Customer Success for 2024

Online

Dec 13, 2023

Panel

Customer Success

3 Top Challenges for a CSM 2023

Online

Nov 29, 2023

Panel

Careers

Private Equity: Investing in Customer Success

Online

Oct 25, 2023

Panel

Markets

Find Patterns and Drive Outcomes Proactively

Online

Oct 11, 2023

Panel

Customer Analytics

Mastering Change Management as a CSM

Online

Sep 27, 2023

Panel

Careers

What Does it Take to be a CCO?

Online

Sep 13, 2023

Panel

Careers

CSMs Role in Customer Onboarding

Online

Aug 30, 2023

Panel

Onboarding

What Does it Take to be a VP of CS?

Online

Aug 17, 2023

Panel

Careers

What Does it Take to be a Director of CS?

Online

Jul 5, 2023

Panel

Careers

Career Options in CS

Online

Jun 21, 2023

Panel

Careers

How to Use CX as a Key Differentiator

Online

Jun 6, 2023

Panel

Customer Success

My Customers are Churning: What Do I Do?

Online

May 25, 2023

Panel

Churn

What Does it Take to be a Head of CS?

Online

May 10, 2023

Panel

Careers

My Customers are Churning: What Do I Do?

Online

Apr 19, 2023

Panel

Churn

Where Will the CS Pendulum Stop?

Online

Apr 5, 2023

Panel

Customer Success

How to Do High Touch Customer Success

Online

Mar 15, 2023

Panel

Productivity

CS Career Navigation

Online

Mar 1, 2023

Panel

Careers

How to Do High Touch Customer Success

Online

Feb 1, 2023

Panel

Productivity

How to Do CS Remotely

Online

Jan 18, 2023

Panel

Productivity

Planhat Experts: State of Customer Success

Online

Nov 30, 2022

Panel

Customer Success

Managing a Large Number of Customers

Online

Nov 15, 2022

Panel

Scaled CS

The Secret to Unlocking Growth and Efficiency

Online

Nov 1, 2022

Panel

Revenue

How CFOs stay ahead by planning smart

Online

Oct 4, 2022

Panel

Leadership

How to Get Promoted as a CSM

Online

Sep 28, 2022

Panel

Careers

Let’s Break the Echo Chamber

Online

Sep 14, 2022

Panel

Customer Success

Being the First CSM at a Company

Online

Aug 24, 2022

Panel

Careers

How CS Can Prepare for VC Funding

Online

Jul 6, 2022

Panel

Markets

How to Create True Customer Advocates

Online

Jun 22, 2022

Panel

Community

CCO: Why You Need One (and How to Become One)

Online

Jun 7, 2022

Panel

Leadership

Growing ARR as a CSM

Online

May 10, 2022

Panel

Revenue

Net Revenue Retention in CS

Online

Apr 26, 2022

Panel

Revenue

How to Fight Churn as a CSM

Online

Mar 30, 2022

Panel

Churn

How to Scale CS from Start-Up to Enterprise

Online

Mar 8, 2022

Panel

Leadership

A Guide to Stakeholder Mapping

Online

Feb 16, 2022

Panel

Customer Success

How to be a Leader on Lagging Metrics

Online

Jan 27, 2022

Panel

Customer Analytics

Educating Tomorrow's CS Leaders

Online

Jan 11, 2022

Panel

Careers

Solutions

Platform

Explore

Editorial

Customers

Pricing

Request a demo

planhat

About

Careers

Press

Security

Open

Contact

Legal

Solutions

CRM

CSP

PSA

Cisco CX

Processes

ADP

Philanthropy

Capabilities

Data

Intelligence

Collaboration

Action

Governance

Integrations

Features

Resources

Pricing

Editorial

Events

Help Center

Developers

RFP

Changelog

Customers

Impact Studies

Software

Business Services

Connected Businesses

Financial Services

Healthcare

IT Services

Customer Success

Software

Playbooks

Onboarding

Health Scores

Retention

Recognized as a world-leader by

880+ reviews

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Status

Cookie Policy

planhat

About

Careers

Press

Security

Open

Contact

Legal

Solutions

CRM

CSP

PSA

Cisco CX

Processes

ADP

Philanthropy

Capabilities

Data

Intelligence

Collaboration

Action

Governance

Integrations

Features

Resources

Pricing

Editorial

Events

Help Center

Developers

RFP

Changelog

Customers

Impact Studies

Software

Business Services

Connected Businesses

Financial Services

Healthcare

IT Services

Customer Success

Software

Playbooks

Onboarding

Health Scores

Retention

Recognized as a world-leader by

880+ reviews

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Status

Cookie Policy

planhat

About

Careers

Press

Security

Open

Contact

Legal

Solutions

CRM

CSP

PSA

Cisco CX

Processes

ADP

Philanthropy

Capabilities

Data

Intelligence

Collaboration

Action

Governance

Integrations

Features

Resources

Pricing

Editorial

Events

Help Center

Developers

RFP

Changelog

Customers

Impact Studies

Software

Business Services

Connected Businesses

Financial Services

Healthcare

IT Services

Customer Success

Software

Playbooks

Onboarding

Health Scores

Retention

Recognized as a world-leader by

880+ reviews

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Status

Cookie Policy

planhat

About

Careers

Press

Security

Open

Contact

Legal

Solutions

CRM

CSP

PSA

Cisco CX

Processes

ADP

Philanthropy

Capabilities

Data

Intelligence

Collaboration

Action

Governance

Integrations

Features

Resources

Pricing

Editorial

Events

Help Center

Developers

RFP

Changelog

Customers

Impact Studies

Software

Business Services

Connected Businesses

Financial Services

Healthcare

IT Services

Customer Success

Software

Playbooks

Onboarding

Health Scores

Retention

Recognized as a world-leader by

880+ reviews

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Status

Cookie Policy