120
12
59

1st of December at 21:30

Please enter your business email address. This form doesn't accept addresses from that email service.

By submitting this form, I understand and agree that Planhat may collect, process, and retain my data pursuant to Planhat’s Privacy Policy.

Why CS matters and how to get buy-in for a CS tech stack

1 min read

Customer Success matters to your business – but sometimes not everyone realises that, and getting the budget you need can be a pain.

Yet, how can you make sure CS commands the respect it deserves? And how can you use quantitative and qualitative research to get leadership to provide the CS tech stack you need in order to drive revenue.

In this one hour webinar, Christian Jakenfelds details the best research he’s found to help you win the battle for budget, take questions, and build a winning business case.

Watch this session to learn:

  1. The 5 pieces of data to show CS impact on company valuation and growth

  2. How to explain CS benefits to leadership in terms of ‘ROI’

  3. The arguments you’ll face and how to respond

  4. Plus, much more...

Hosted by:

Christian Jakenfelds has had multiple different customer-facing roles. He joined Tessian as one of their first CSMs and this is where he saw how CS is the engine for growth in SaaS businesses. He now works with Planhat in the UK market and has been named one of the top 25 CS Influencers in 2021.

Download to watch the full video now.

How to do high touch CS part 2

Join our next CSM corner to learn about being strategic with high touch customer success.

Navigating your CS career

Watch our webinar to learn how to start or accelerate your career in customer success.

How to do high touch customer success

Watch our CSM corner to learn how to succeed as a high touch Customer Success Manager.

Learn more about
Planhat

Drop your email and let us show you our platform!

Get a Demo

We look forward to showing you Planhat.
Tell us a bit about yourself.

Please enter your business email address. This form doesn't accept addresses from that email service.

By submitting this form, I understand and agree that Planhat may collect, process, and retain my data pursuant to Planhat’s Privacy Policy.

Thank you! 🙌

Thank you for your interest in Planhat.
You will hear from us soon!

Error!

Sorry, an unexpected error occurred. Try again later!

Thank you! 🙌

Thanks for subscribing to our newsletter. Stay tuned!

Thank you! 🙌

Please check your email inbox for the recording!