Bianca is a global customer success leader with over 10 years of experience driving post-sales growth in SaaS and marketing tech. At Tagger, she serves as Head of Global Operations & CS, where she joined the executive team pre-Series A and played a key role in the company’s acquisition by Sprout Social. Previously, she led global customer success at Tagger, and has held senior roles at Panoramic and Snaps (exited to Quiq). Known for aligning CS with strategic outcomes, Bianca brings operational depth, GTM insight, and a sharp focus on customer expansion.