Customer Success Made Simple.

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Data

Bring all your customer data together in one place. Understand what drives success.

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Insights

Understand your customers and teams. Build customized dashboards to get insights on what delivers value and what slips.

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Actions

Enhance your customer lifecycle with playbooks, triggers, alerts and automation.

Thousands of happy users!

Planhat is trusted and top rated by customer success teams around the world!

Recruitee

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Jennifer Peters

Head of Customer Success

We love the ability to automate actions and tasks based on customer behaviour. It is very user friendly to use but also to set-up including integrations. The number of native integrations ensures we can set up the system in Customer Success without depending on other internal resources.

Toon Boom

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Marie-Ève Chartrand

Director of Customer Success

I knew Planhat was the right Customer Success tool from the first moment I saw it. It's really intuitive and simple, while having extremely powerful tools. The Playbooks and Revenue features make our processes really easy! I just love Planhat.

Vainu

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Mikko Honkanen

CEO

Vainu runs its business on Planhat and it works great for us. Our team really likes the customer health score and renewal management features. Would recommend Planhat to any B2B SaaS company!

Recruitee

Photo

Jennifer Peters

Head of Customer Success

We love the ability to automate actions and tasks based on customer behaviour. It is very user friendly to use but also to set-up including integrations. The number of native integrations ensures we can set up the system in Customer Success without depending on other internal resources.

Toon Boom

Photo

Marie-Ève Chartrand

Director of Customer Success

I knew Planhat was the right Customer Success tool from the first moment I saw it. It's really intuitive and simple, while having extremely powerful tools. The Playbooks and Revenue features make our processes really easy! I just love Planhat.

Vainu

Photo

Mikko Honkanen

CEO

Vainu runs its business on Planhat and it works great for us. Our team really likes the customer health score and renewal management features. Would recommend Planhat to any B2B SaaS company!

Trusted by
innovative companies worldwide

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Join our growing customer success community

Check out our customer success blog or listen to leaders and entrepreneurs talk about their experiences in SaaS and customer success.

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Jeff Gardner

Director of Customer Support & Success at Intercom, tells us about the early startup days, and building his first team. Listen to his interview to hear about what his experience has been like, and what he looks for when hiring a new person onto his team.

Steve Lucas

We had the chance to sit down with the CEO of Marketo to discuss customer success and Marketo! He speaks about how he makes customer success a responsibility for everyone, and the value of customer success in the subscription economy.

Michael Redbord

The VP & General Manager of Customers, gives his ideas on how to create happy & successful customers, and why the phone is still an important CS tool. We also discuss the evolution of customer success at Hubspot from just onboarding to a full team.

Integrate with your
favorite tools

Planhat integrates with the applications you love to use. It takes minutes and your Customer Data Platform is ready to go!

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