Industry leaders trust Planhat to grow their revenue
Industry leaders trust Planhat to grow their revenue
Industry leaders trust Planhat to grow their revenue
Industry leaders trust Planhat to grow their revenue
We're built to power SaaS. For Security. And Education. And Marketing. And HR. And Health. All of Software.
We're built to power SaaS. For Security. And Education. And Marketing. And HR. And Health. All of Software.
We've spent the last decade working with leading SaaS companies and architecting a series of foundational building blocks to solve their greatest customer-facing challenges.
We've spent the last decade working with leading SaaS companies and architecting a series of foundational building blocks to solve their greatest customer-facing challenges.
Manage projects
Stay focused on actions, not admin, with a suite of purpose-built, integrated workflows for your entire team.
Manage projects
Stay focused on actions, not admin, with a suite of purpose-built, integrated workflows for your entire team.
Manage projects
Stay focused on actions, not admin, with a suite of purpose-built, integrated workflows for your entire team.
Manage projects
Stay focused on actions, not admin, with a suite of purpose-built, integrated workflows for your entire team.
“Workflows let our CSMs focus on action, not administration, by surfacing customer activities and tasks in a timely, data-driven way”
Shannon Nishi
Director of Customer Success
“Workflows let our CSMs focus on action, not administration, by surfacing customer activities and tasks in a timely, data-driven way”
Shannon Nishi
Director of Customer Success
“Workflows let our CSMs focus on action, not administration, by surfacing customer activities and tasks in a timely, data-driven way”
Shannon Nishi
Director of Customer Success
“Workflows let our CSMs focus on action, not administration, by surfacing customer activities and tasks in a timely, data-driven way”
Shannon Nishi
Director of Customer Success
Delight customers
Scale out engaging, best-in-class service experiences. Make every customer in your portfolio feel like your only customer.
Delight customers
Scale out engaging, best-in-class service experiences. Make every customer in your portfolio feel like your only customer.
Delight customers
Scale out engaging, best-in-class service experiences. Make every customer in your portfolio feel like your only customer.
Delight customers
Scale out engaging, best-in-class service experiences. Make every customer in your portfolio feel like your only customer.
“Our license upsells are 24% higher this year than last year. Now we can see when customers are approaching their license limit and speak to them proactively, all thanks to the visibility we get on our customers with Planhat.”
Ryan O'Connell
Chief Operating Officer
“Our license upsells are 24% higher this year than last year. Now we can see when customers are approaching their license limit and speak to them proactively, all thanks to the visibility we get on our customers with Planhat.”
Ryan O'Connell
Chief Operating Officer
“Our license upsells are 24% higher this year than last year. Now we can see when customers are approaching their license limit and speak to them proactively, all thanks to the visibility we get on our customers with Planhat.”
Ryan O'Connell
Chief Operating Officer
“Our license upsells are 24% higher this year than last year. Now we can see when customers are approaching their license limit and speak to them proactively, all thanks to the visibility we get on our customers with Planhat.”
Ryan O'Connell
Chief Operating Officer
Optimize resources
Resource plan effortlessly with a single control center for distributing project loads, calculating ROI and tracking performance.
Optimize resources
Resource plan effortlessly with a single control center for distributing project loads, calculating ROI and tracking performance.
Optimize resources
Resource plan effortlessly with a single control center for distributing project loads, calculating ROI and tracking performance.
Optimize resources
Resource plan effortlessly with a single control center for distributing project loads, calculating ROI and tracking performance.
“Just during our first month of using the platform we saved more than 100 hours by automating pricing notification, winback, CSM change and campaign emails.”
Lasse Thomsen
Head of Commercial Operations
“Since we implemented Planhat, our onboarding efficiency has improved by roughly 200% as we have progressed from onboarding 7-10 customers to successfully onboarding 20+ per CSM.”
Martina Holma
Vice President, Customer Success
“Increased operational efficiency and process alignment removed the need for an additional full-time CSM monitoring operations, further reducing our operational costs even as we grew our customer base substantially.”
Emil Chroona
Chief Growth Officer
“Just during our first month of using the platform we saved more than 100 hours by automating pricing notification, winback, CSM change and campaign emails.”
Lasse Thomsen
Head of Commercial Operations
“Since we implemented Planhat, our onboarding efficiency has improved by roughly 200% as we have progressed from onboarding 7-10 customers to successfully onboarding 20+ per CSM.”
Martina Holma
Vice President, Customer Success
“Increased operational efficiency and process alignment removed the need for an additional full-time CSM monitoring operations, further reducing our operational costs even as we grew our customer base substantially.”
Emil Chroona
Chief Growth Officer
“Just during our first month of using the platform we saved more than 100 hours by automating pricing notification, winback, CSM change and campaign emails.”
Lasse Thomsen
Head of Commercial Operations
“Since we implemented Planhat, our onboarding efficiency has improved by roughly 200% as we have progressed from onboarding 7-10 customers to successfully onboarding 20+ per CSM.”
Martina Holma
Vice President, Customer Success
“Increased operational efficiency and process alignment removed the need for an additional full-time CSM monitoring operations, further reducing our operational costs even as we grew our customer base substantially.”
Emil Chroona
Chief Growth Officer
“Just during our first month of using the platform we saved more than 100 hours by automating pricing notification, winback, CSM change and campaign emails.”
Lasse Thomsen
Head of Commercial Operations
“Since we implemented Planhat, our onboarding efficiency has improved by roughly 200% as we have progressed from onboarding 7-10 customers to successfully onboarding 20+ per CSM.”
Martina Holma
Vice President, Customer Success
“Increased operational efficiency and process alignment removed the need for an additional full-time CSM monitoring operations, further reducing our operational costs even as we grew our customer base substantially.”
Emil Chroona
Chief Growth Officer
Layers of
technology
Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance.
Layers of
technology
Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance.
Layers of
technology
Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance.
Layers of
technology
Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance.
Our Impact on Software
“Planhat has given us the flexibility and visibility we needed to report on key outcomes and closely monitor progress across customer journeys.”
Shannon Nishi
Director of Customer Success
Customer.io
Challenge
Customer.io's Customer Success Managers needed a way to build repeatable workflows tailored to different customer segments.
Solution
Leveraging Planhat's Automations, Customer.io have maintained data hygiene and reliability without constant data reviews or manual effort. Building on this data foundation, Workflows have empowered them to surface customer activities and tasks in a timely, data-driven way.
Impact
Planhat facilitated a large-scale reorganization of Customer.io's customer success team, successfully reassigning more than 10% of their active accounts to new CSMs to better align with their capabilities and experience.
Unify your ecosystem
Your entire organization, built around your customer.
Our Impact on Software
“Planhat has given us the flexibility and visibility we needed to report on key outcomes and closely monitor progress across customer journeys.”
Shannon Nishi
Director of Customer Success
Customer.io
Challenge
Customer.io's Customer Success Managers needed a way to build repeatable workflows tailored to different customer segments.
Solution
Leveraging Planhat's Automations, Customer.io have maintained data hygiene and reliability without constant data reviews or manual effort. Building on this data foundation, Workflows have empowered them to surface customer activities and tasks in a timely, data-driven way.
Impact
Planhat facilitated a large-scale reorganization of Customer.io's customer success team, successfully reassigning more than 10% of their active accounts to new CSMs to better align with their capabilities and experience.
Unify your ecosystem
Your entire organization, built around your customer.
Our Impact on Software
“Planhat has given us the flexibility and visibility we needed to report on key outcomes and closely monitor progress across customer journeys.”
Shannon Nishi
Director of Customer Success
Customer.io
Challenge
Customer.io's Customer Success Managers needed a way to build repeatable workflows tailored to different customer segments.
Solution
Leveraging Planhat's Automations, Customer.io have maintained data hygiene and reliability without constant data reviews or manual effort. Building on this data foundation, Workflows have empowered them to surface customer activities and tasks in a timely, data-driven way.
Impact
Planhat facilitated a large-scale reorganization of Customer.io's customer success team, successfully reassigning more than 10% of their active accounts to new CSMs to better align with their capabilities and experience.
Unify your ecosystem
Your entire organization, built around your customer.
Thought-leading customer-centric content, direct to your inbox every month.
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Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB