Events | Planhat

Events

Enhancing, Not Replacing Human Connections

May 1, 2025

Events

Enhancing, Not Replacing Human Connections

May 1, 2025

Events

Enhancing, Not Replacing Human Connections

May 1, 2025

Events

Enhancing, Not Replacing Human Connections

May 1, 2025

Accelerating growth through Customer Success (Part One)

Online

Apr 2, 2025

Lunch&Learn Digital Customer Success: Skalierung mit Erfolg

Online

Mar 19, 2025

CS Happy Hour in Indianapolis

Indianapolis, IN

Feb 18, 2025

The J-curve in CS

Online

Feb 13, 2025

Community in motion

Online

Nov 19, 2024

Retention through education

Online

Oct 30, 2024

Branching out: Exploring the roles of Customer Success

Online

Sep 18, 2024

When AI can't compete: The advantage of emotional intelligence

Online

Aug 14, 2024

The art of renewals

Online

Jul 10, 2024

Master Customer Success Platform: Selection to Optimization

Online

Jun 27, 2024

Mastering AI in Customer Success

Online

May 29, 2024

Delivering an outstanding customer experience at scale

Online

Apr 28, 2024

Customer Success in Manchester

Manchester

Apr 25, 2024

It’s worth the risk: Identifying and managing risks in CS

Online

Mar 27, 2024

HubSpot x Planhat: Driving Growth and Retention

Online

Feb 14, 2024

How to hit 120% NRR in 2024

Online

Jan 31, 2024

Data-driven customer success: Powering customer retention in 2024

Online

Jan 24, 2024

Redefining Customer Success for 2024

Online

Dec 13, 2023

3 top challenges for a CSM 2023

Online

Nov 29, 2023

Private Equity: Investing in Customer Success

Online

Oct 25, 2023

How to find patterns and drive outcomes proactively

Online

Oct 11, 2023

Mastering change management as a CSM

Online

Sep 27, 2023

What does it take to be a Chief Customer Officer?

Online

Sep 13, 2023

CSMs role in customer onboarding

Online

Aug 30, 2023

What does it take to be a VP of Customer Success?

Online

Aug 17, 2023

What does it take to be a Director of Customer Success?

Online

Jul 5, 2023

Career options in CS

Online

Jun 21, 2023

Cisco Partners: How to use CX as a key differentiator

Online

Jun 6, 2023

My customers are churning: what do I do? (Part 2)

Online

May 25, 2023

What does it take to be a Head of Customer Success?

Online

May 10, 2023

My customers are churning: what do I do? (Part 1)

Online

Apr 19, 2023

Where Will the CS Pendulum Stop?

Online

Apr 5, 2023

How to do high touch customer success (Part 2)

Online

Mar 15, 2023

CS Career Navigation

Online

Mar 1, 2023

How to do high touch customer success (Part 1)

Online

Feb 1, 2023

How to do CS remotely

Online

Jan 18, 2023

Planhat Experts: State of Customer Success

Online

Nov 30, 2022

Managing a large number of customers

Online

Nov 15, 2022

RevOps: The secret to unlocking growth and efficiency in SaaS

Online

Nov 1, 2022

Growth, retention and efficiency during challenging times

Online

Oct 4, 2022

How to get promoted as a CSM

Online

Sep 28, 2022

Let’s break the echo chamber

Online

Sep 14, 2022

Being the first CSM at a company

Online

Aug 24, 2022

How CS can prepare for VC funding

Online

Jul 6, 2022

How to create true customer advocates

Online

Jun 22, 2022

The CCO: why you need one (and how to become one)

Online

Jun 7, 2022

Growing ARR as a CSM

Online

May 10, 2022

Net revenue retention in CS

Online

Apr 26, 2022

How to fight churn as a CSM

Online

Mar 30, 2022

How to scale CS from start-up to enterprise

Online

Mar 8, 2022

A guide to stakeholder mapping

Online

Feb 16, 2022

How to be a leader on lagging metrics

Online

Jan 27, 2022

Learning never stops: educating tomorrow's CS leaders

Online

Jan 11, 2022

Accelerating growth through Customer Success (Part One)

Online

Apr 2, 2025

Lunch&Learn Digital Customer Success: Skalierung mit Erfolg

Online

Mar 19, 2025

CS Happy Hour in Indianapolis

Indianapolis, IN

Feb 18, 2025

The J-curve in CS

Online

Feb 13, 2025

Community in motion

Online

Nov 19, 2024

Retention through education

Online

Oct 30, 2024

Branching out: Exploring the roles of Customer Success

Online

Sep 18, 2024

When AI can't compete: The advantage of emotional intelligence

Online

Aug 14, 2024

The art of renewals

Online

Jul 10, 2024

Master Customer Success Platform: Selection to Optimization

Online

Jun 27, 2024

Mastering AI in Customer Success

Online

May 29, 2024

Delivering an outstanding customer experience at scale

Online

Apr 28, 2024

Customer Success in Manchester

Manchester

Apr 25, 2024

It’s worth the risk: Identifying and managing risks in CS

Online

Mar 27, 2024

HubSpot x Planhat: Driving Growth and Retention

Online

Feb 14, 2024

How to hit 120% NRR in 2024

Online

Jan 31, 2024

Data-driven customer success: Powering customer retention in 2024

Online

Jan 24, 2024

Redefining Customer Success for 2024

Online

Dec 13, 2023

3 top challenges for a CSM 2023

Online

Nov 29, 2023

Private Equity: Investing in Customer Success

Online

Oct 25, 2023

How to find patterns and drive outcomes proactively

Online

Oct 11, 2023

Mastering change management as a CSM

Online

Sep 27, 2023

What does it take to be a Chief Customer Officer?

Online

Sep 13, 2023

CSMs role in customer onboarding

Online

Aug 30, 2023

What does it take to be a VP of Customer Success?

Online

Aug 17, 2023

What does it take to be a Director of Customer Success?

Online

Jul 5, 2023

Career options in CS

Online

Jun 21, 2023

Cisco Partners: How to use CX as a key differentiator

Online

Jun 6, 2023

My customers are churning: what do I do? (Part 2)

Online

May 25, 2023

What does it take to be a Head of Customer Success?

Online

May 10, 2023

My customers are churning: what do I do? (Part 1)

Online

Apr 19, 2023

Where Will the CS Pendulum Stop?

Online

Apr 5, 2023

How to do high touch customer success (Part 2)

Online

Mar 15, 2023

CS Career Navigation

Online

Mar 1, 2023

How to do high touch customer success (Part 1)

Online

Feb 1, 2023

How to do CS remotely

Online

Jan 18, 2023

Planhat Experts: State of Customer Success

Online

Nov 30, 2022

Managing a large number of customers

Online

Nov 15, 2022

RevOps: The secret to unlocking growth and efficiency in SaaS

Online

Nov 1, 2022

Growth, retention and efficiency during challenging times

Online

Oct 4, 2022

How to get promoted as a CSM

Online

Sep 28, 2022

Let’s break the echo chamber

Online

Sep 14, 2022

Being the first CSM at a company

Online

Aug 24, 2022

How CS can prepare for VC funding

Online

Jul 6, 2022

How to create true customer advocates

Online

Jun 22, 2022

The CCO: why you need one (and how to become one)

Online

Jun 7, 2022

Growing ARR as a CSM

Online

May 10, 2022

Net revenue retention in CS

Online

Apr 26, 2022

How to fight churn as a CSM

Online

Mar 30, 2022

How to scale CS from start-up to enterprise

Online

Mar 8, 2022

A guide to stakeholder mapping

Online

Feb 16, 2022

How to be a leader on lagging metrics

Online

Jan 27, 2022

Learning never stops: educating tomorrow's CS leaders

Online

Jan 11, 2022

Accelerating growth through Customer Success (Part One)

Online

Apr 2, 2025

Lunch&Learn Digital Customer Success: Skalierung mit Erfolg

Online

Mar 19, 2025

CS Happy Hour in Indianapolis

Indianapolis, IN

Feb 18, 2025

The J-curve in CS

Online

Feb 13, 2025

Community in motion

Online

Nov 19, 2024

Retention through education

Online

Oct 30, 2024

Branching out: Exploring the roles of Customer Success

Online

Sep 18, 2024

When AI can't compete: The advantage of emotional intelligence

Online

Aug 14, 2024

The art of renewals

Online

Jul 10, 2024

Master Customer Success Platform: Selection to Optimization

Online

Jun 27, 2024

Mastering AI in Customer Success

Online

May 29, 2024

Delivering an outstanding customer experience at scale

Online

Apr 28, 2024

Customer Success in Manchester

Manchester

Apr 25, 2024

It’s worth the risk: Identifying and managing risks in CS

Online

Mar 27, 2024

HubSpot x Planhat: Driving Growth and Retention

Online

Feb 14, 2024

How to hit 120% NRR in 2024

Online

Jan 31, 2024

Data-driven customer success: Powering customer retention in 2024

Online

Jan 24, 2024

Redefining Customer Success for 2024

Online

Dec 13, 2023

3 top challenges for a CSM 2023

Online

Nov 29, 2023

Private Equity: Investing in Customer Success

Online

Oct 25, 2023

How to find patterns and drive outcomes proactively

Online

Oct 11, 2023

Mastering change management as a CSM

Online

Sep 27, 2023

What does it take to be a Chief Customer Officer?

Online

Sep 13, 2023

CSMs role in customer onboarding

Online

Aug 30, 2023

What does it take to be a VP of Customer Success?

Online

Aug 17, 2023

What does it take to be a Director of Customer Success?

Online

Jul 5, 2023

Career options in CS

Online

Jun 21, 2023

Cisco Partners: How to use CX as a key differentiator

Online

Jun 6, 2023

My customers are churning: what do I do? (Part 2)

Online

May 25, 2023

What does it take to be a Head of Customer Success?

Online

May 10, 2023

My customers are churning: what do I do? (Part 1)

Online

Apr 19, 2023

Where Will the CS Pendulum Stop?

Online

Apr 5, 2023

How to do high touch customer success (Part 2)

Online

Mar 15, 2023

CS Career Navigation

Online

Mar 1, 2023

How to do high touch customer success (Part 1)

Online

Feb 1, 2023

How to do CS remotely

Online

Jan 18, 2023

Planhat Experts: State of Customer Success

Online

Nov 30, 2022

Managing a large number of customers

Online

Nov 15, 2022

RevOps: The secret to unlocking growth and efficiency in SaaS

Online

Nov 1, 2022

Growth, retention and efficiency during challenging times

Online

Oct 4, 2022

How to get promoted as a CSM

Online

Sep 28, 2022

Let’s break the echo chamber

Online

Sep 14, 2022

Being the first CSM at a company

Online

Aug 24, 2022

How CS can prepare for VC funding

Online

Jul 6, 2022

How to create true customer advocates

Online

Jun 22, 2022

The CCO: why you need one (and how to become one)

Online

Jun 7, 2022

Growing ARR as a CSM

Online

May 10, 2022

Net revenue retention in CS

Online

Apr 26, 2022

How to fight churn as a CSM

Online

Mar 30, 2022

How to scale CS from start-up to enterprise

Online

Mar 8, 2022

A guide to stakeholder mapping

Online

Feb 16, 2022

How to be a leader on lagging metrics

Online

Jan 27, 2022

Learning never stops: educating tomorrow's CS leaders

Online

Jan 11, 2022

Accelerating growth through Customer Success (Part One)

Online

Apr 2, 2025

Lunch&Learn Digital Customer Success: Skalierung mit Erfolg

Online

Mar 19, 2025

CS Happy Hour in Indianapolis

Indianapolis, IN

Feb 18, 2025

The J-curve in CS

Online

Feb 13, 2025

Community in motion

Online

Nov 19, 2024

Retention through education

Online

Oct 30, 2024

Branching out: Exploring the roles of Customer Success

Online

Sep 18, 2024

When AI can't compete: The advantage of emotional intelligence

Online

Aug 14, 2024

The art of renewals

Online

Jul 10, 2024

Master Customer Success Platform: Selection to Optimization

Online

Jun 27, 2024

Mastering AI in Customer Success

Online

May 29, 2024

Delivering an outstanding customer experience at scale

Online

Apr 28, 2024

Customer Success in Manchester

Manchester

Apr 25, 2024

It’s worth the risk: Identifying and managing risks in CS

Online

Mar 27, 2024

HubSpot x Planhat: Driving Growth and Retention

Online

Feb 14, 2024

How to hit 120% NRR in 2024

Online

Jan 31, 2024

Data-driven customer success: Powering customer retention in 2024

Online

Jan 24, 2024

Redefining Customer Success for 2024

Online

Dec 13, 2023

3 top challenges for a CSM 2023

Online

Nov 29, 2023

Private Equity: Investing in Customer Success

Online

Oct 25, 2023

How to find patterns and drive outcomes proactively

Online

Oct 11, 2023

Mastering change management as a CSM

Online

Sep 27, 2023

What does it take to be a Chief Customer Officer?

Online

Sep 13, 2023

CSMs role in customer onboarding

Online

Aug 30, 2023

What does it take to be a VP of Customer Success?

Online

Aug 17, 2023

What does it take to be a Director of Customer Success?

Online

Jul 5, 2023

Career options in CS

Online

Jun 21, 2023

Cisco Partners: How to use CX as a key differentiator

Online

Jun 6, 2023

My customers are churning: what do I do? (Part 2)

Online

May 25, 2023

What does it take to be a Head of Customer Success?

Online

May 10, 2023

My customers are churning: what do I do? (Part 1)

Online

Apr 19, 2023

Where Will the CS Pendulum Stop?

Online

Apr 5, 2023

How to do high touch customer success (Part 2)

Online

Mar 15, 2023

CS Career Navigation

Online

Mar 1, 2023

How to do high touch customer success (Part 1)

Online

Feb 1, 2023

How to do CS remotely

Online

Jan 18, 2023

Planhat Experts: State of Customer Success

Online

Nov 30, 2022

Managing a large number of customers

Online

Nov 15, 2022

RevOps: The secret to unlocking growth and efficiency in SaaS

Online

Nov 1, 2022

Growth, retention and efficiency during challenging times

Online

Oct 4, 2022

How to get promoted as a CSM

Online

Sep 28, 2022

Let’s break the echo chamber

Online

Sep 14, 2022

Being the first CSM at a company

Online

Aug 24, 2022

How CS can prepare for VC funding

Online

Jul 6, 2022

How to create true customer advocates

Online

Jun 22, 2022

The CCO: why you need one (and how to become one)

Online

Jun 7, 2022

Growing ARR as a CSM

Online

May 10, 2022

Net revenue retention in CS

Online

Apr 26, 2022

How to fight churn as a CSM

Online

Mar 30, 2022

How to scale CS from start-up to enterprise

Online

Mar 8, 2022

A guide to stakeholder mapping

Online

Feb 16, 2022

How to be a leader on lagging metrics

Online

Jan 27, 2022

Learning never stops: educating tomorrow's CS leaders

Online

Jan 11, 2022

700+ reviews

Solutions

Overview

For Sales

For Service Delivery

For Customer Success

Cisco CX Specialization

Platform

Features

Views

Workflows

Metrics

Automations

Integrations

Changelog

Resources

Pricing

Blog

Webinars

Thought Leadership

Planhat Open

Help Center

Security

Documentation

RFP Template

Customers

Impact Studies

Software

Business Services

Connected Businesses

Financial Services

Healthcare & Life Sciences

IT Services

Company

About

Careers

Press

Partnerships

Philanthropy

Events

Contact

Legal

Cookie Policy

Status

700+ reviews

Solutions

Overview

For Sales

For Service Delivery

For Customer Success

Cisco CX Specialization

Platform

Features

Views

Workflows

Metrics

Automations

Integrations

Changelog

Resources

Pricing

Blog

Webinars

Thought Leadership

Planhat Open

Help Center

Security

Documentation

RFP Template

Customers

Impact Studies

Software

Business Services

Connected Businesses

Financial Services

Healthcare & Life Sciences

IT Services

Company

About

Careers

Press

Partnerships

Philanthropy

Events

Contact

Legal

Cookie Policy

Status

700+ reviews

Solutions

Overview

For Sales

For Service Delivery

For Customer Success

Cisco CX Specialization

Platform

Features

Views

Workflows

Metrics

Automations

Integrations

Changelog

Resources

Pricing

Blog

Webinars

Thought Leadership

Planhat Open

Help Center

Security

Documentation

RFP Template

Customers

Impact Studies

Software

Business Services

Connected Businesses

Financial Services

Healthcare & Life Sciences

IT Services

Company

About

Careers

Press

Partnerships

Philanthropy

Events

Contact

Legal

Cookie Policy

Status

700+ reviews

Solutions

Overview

For Sales

For Service Delivery

For Customer Success

Cisco CX Specialization

Platform

Features

Views

Workflows

Metrics

Automations

Integrations

Changelog

Resources

Pricing

Blog

Webinars

Thought Leadership

Planhat Open

Help Center

Security

Documentation

RFP Template

Customers

Impact Studies

Software

Business Services

Connected Businesses

Financial Services

Healthcare & Life Sciences

IT Services

Company

About

Careers

Press

Partnerships

Philanthropy

Events

Contact

Legal

Cookie Policy

Status

Solutions

Platform

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Studio

Customers

Pricing

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