HubSpot x Planhat: Driving Growth and Retention
HubSpot x Planhat: Driving Growth and Retention
HubSpot x Planhat: Driving Growth and Retention
HubSpot x Planhat: Driving Growth and Retention
In this session, Daphne Lopes, Director of Customer Success at HubSpot, and Chris Regester, Chief Customer Officer at Planhat explores the challenges many teams encounter in their journey to become more data-driven.
They delve into real-world use cases on how to solve those challenges and elevate the overall experience of the customer. This session is a must-watch for those looking to learn how to leverage data for smarter business decisions and improved customer engagement and growth. Watch the session to learn more about: Key challenges companies and teams face to be more data-driven, Practical use cases to drive impact and efficiency using Planhat and HubSpot, How teams across the entire customer lifecycle can collaborate to improve customer experience, What benefits you can expect from the new Planhat/HubSpot integration.
Amberā is a global marketing executive with over 15 years of experience scaling SaaS and data-centric brands across international markets. As Head of Marketing at Planhat, she leads global brand, demand generation, and go-to-market strategy. Previously, she served as VP of Marketing at YipitData and spent over a decade at Meltwater, where she built and led teams across the Americas and Asia-Pacific. Amberā is known for her strategic depth, cross-functional leadership, and ability to craft narrative-driven programs that fuel growth and resonate across regions.
Daphne Lopes
Global Director, Customer Success
HubSpot
Daphne is a global customer success executive with over 10 years of experience building retention and growth systems for B2B SaaS. At HubSpot, she serves as Global Director of Customer Success for Strategic Accounts, where she leads initiatives to drive value and deepen relationships across the company’s largest customers. She has scaled CS teams through multiple leadership roles at HubSpot, and also advises early-stage companies on growth and customer strategy. Daphne brings a unique blend of enterprise focus, operational scale, and customer-centric thinking to every stage of the post-sales journey.
Chris Regester
Chief Commercial Officer
Planhat
Chris was the Chief Customer Officer at Planhat, where he led the global post-sales function. Named one of Pavilion’s “Top 50 CCOs to Watch”, he brought nearly two decades of SaaS experience spanning strategic planning, team building, and process excellence. Prior to Planhat, Chris spent 16 years at Meltwater, where he launched and scaled revenue and CS teams across Asia and Europe, supporting growth from $100M to $400M+ and leading through seven acquisitions and an IPO. Chris passed away in June 2025 and is remembered for his generosity, global perspective, and deep commitment to customer-led growth.
Customers
© 2025 Planhat AB
Customers
© 2025 Planhat AB
Customers
© 2025 Planhat AB
Customers
© 2025 Planhat AB
