Chris Regester

Chief Commercial Officer

Chris was the Chief Customer Officer at Planhat, where he led the global post-sales function. Named one of Pavilion’s “Top 50 CCOs to Watch”, he brought nearly two decades of SaaS experience spanning strategic planning, team building, and process excellence. Prior to Planhat, Chris spent 16 years at Meltwater, where he launched and scaled revenue and CS teams across Asia and Europe, supporting growth from $100M to $400M+ and leading through seven acquisitions and an IPO. Chris passed away in June 2025 and is remembered for his generosity, global perspective, and deep commitment to customer-led growth.

Chris was the Chief Customer Officer at Planhat, where he led the global post-sales function. Named one of Pavilion’s “Top 50 CCOs to Watch”, he brought nearly two decades of SaaS experience spanning strategic planning, team building, and process excellence. Prior to Planhat, Chris spent 16 years at Meltwater, where he launched and scaled revenue and CS teams across Asia and Europe, supporting growth from $100M to $400M+ and leading through seven acquisitions and an IPO. Chris passed away in June 2025 and is remembered for his generosity, global perspective, and deep commitment to customer-led growth.

Chris was the Chief Customer Officer at Planhat, where he led the global post-sales function. Named one of Pavilion’s “Top 50 CCOs to Watch”, he brought nearly two decades of SaaS experience spanning strategic planning, team building, and process excellence. Prior to Planhat, Chris spent 16 years at Meltwater, where he launched and scaled revenue and CS teams across Asia and Europe, supporting growth from $100M to $400M+ and leading through seven acquisitions and an IPO. Chris passed away in June 2025 and is remembered for his generosity, global perspective, and deep commitment to customer-led growth.

From

From

Chris

Chris

Our Next Chapter

Our Next Chapter — article poster image

Our Next Chapter

Delivering Customer Outcomes with a Value Framework

Delivering Customer Outcomes with a Value Framework

Planhat for BDRs and AEs

Planhat for BDRs and AEs — article poster image

Planhat for BDRs and AEs

Planhat for Sales Handovers

Planhat for Sales Handovers — article poster image

Planhat for Sales Handovers

The J-curve in CS

The J-curve in CS

Retention Through Education

Retention Through Education

Driving Growth and Retention

Driving Growth and Retention

Powering Customer Retention in 2024

Powering Customer Retention in 2024

CCO: Why You Need One (and How to Become One)

CCO: Why You Need One (and How to Become One)

Become a contributor

Become a contributor

Write with us

Write with us

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Inspired by seeing customers trade invaluable advice with one another we believe that, now more than ever, those stories—lessons, ideas—need to be shared.

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