I would say we were 80/20 reactive, so we were reactive a majority of our day—and now I can confidently state we're 70% proactive.”

Adam Cooney

Vice President of Customer Success

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Becoming More Proactive and Efficient — article cover image

I would say we were 80/20 reactive, so we were reactive a majority of our day—and now I can confidently state we're 70% proactive.”

Adam Cooney

Vice President of Customer Success

Becoming More Proactive and Efficient — article cover image

Watch