Planhat OS integrates Pi—the world’s first multiplayer customer agent—with the people and processes required to deliver customer outcomes at scale.
01
Unified customer context and memory
Pi connects customer data and conversations, retaining context, tracking changes, and learning over time.
02
Long-horizon workflow automation
Pi executes multi-step processes, coordinates activities, and follows through on commitments over time.
03
Human and agent collaboration
Pi works alongside people and agents, sharing context, assigning tasks, and escalating decisions.
04
Enterprise security and governance
Running on Planhat OS, Pi operates with enterprise-grade security, controlled access, and configurable permissions.
05
Integrations across your tech stack
Planhat OS connects your entire tech stack, enabling Pi to work across systems and departments.
06
Configurable workflows and processes
Adapt data structures, workflows, and processes to your needs. Pi works within your existing business logic.
Pi works together with all your commercial teams to deliver perfect customer outcomes at scale across the lifecycle.
Planhat meets enterprise-grade security standards.
Embedded into Planhat OS, Pi meets leading security, privacy, and governance standards, with access controls, regional data hosting, and safeguards built specifically for AI.
iso 27001
AICPA SOC II
CCPA
GDPR
Gartner, Magic Quadrant for Customer Success Management Platforms, Michael Maziarka, Daniel Hawkyard, 3 November 2025
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