Whether you're looking to bring on a new Customer Success Platform or you're considering a switch, this session will guide you through the critical steps to ensure you're on the right path. Planhat's VP of CS, Malin Skoglund, hosts a panel discussion with two CS strategy experts, Kate Griffin and Grace Tester. They cover how to: Assess the requirements for your strategy, Plan and execute an effective migration, Optimize and scale capabilities for all team members.