Pricing

CRM

CSP

For modern teams to deliver data-driven customer success

+ Core

included in all plans

Data

Companies, Contacts, Opps.

Native Integrations

Open API

Custom Fields & Field Rules

Metrics

Worklow

Project Management

Task Management

Email & Calendar

Activities & Notes

AI & Automations

Templated Automations

Advanced Automations

Planhat AIP

Reporting

Dashboards

Presentations

Custom Profiles

Custom Pages

Application

Advanced Security

User Management

Advanced Permissions

Audit Logs

Documents

Pricing

CRM

CSP

For modern teams to deliver data-driven customer success

+ Core

included in all plans

Data

Companies, Contacts, Opps.

Native Integrations

Open API

Custom Fields & Field Rules

Metrics

Worklow

Project Management

Task Management

Email & Calendar

Activities & Notes

AI & Automations

Templated Automations

Advanced Automations

Planhat AIP

Reporting

Dashboards

Presentations

Custom Profiles

Custom Pages

Application

Advanced Security

User Management

Advanced Permissions

Audit Logs

Documents

“During our first year on Planhat we increased Gross Revenue Retention by 1%”

Jason Graham

VP, Global Customer Success

8x8

“We're not gonna solve all the problems or deal with all the issues, but we're gonna know and have relationships with all the different functions and bring the right resources in at the right time.”

Tracy Shouldice

Director of Customer Success

Trend Micro

“If you do a good job of onboarding and having those CS conversations, the renewal starts to take care of itself.”

Tracy Shouldice

Director of Customer Success

Trend Micro

“We learned very quickly with Planhat that your executive team, the people we met, they're very capable, they're very transparent and honest.”

Tracy Shouldice

Director of Customer Success

Trend Micro

“And so what's really great about Planhat, like we said, is those unlimited user seats. Being able to give them full and complete access to what we're working on, making sure that our product team knows what our customers are needing.”

Tess Okonek

Director of Customer Experience

OnSiteIQ

“During our first year on Planhat we increased Gross Revenue Retention by 1%”

Jason Graham

VP, Global Customer Success

8x8

“We're not gonna solve all the problems or deal with all the issues, but we're gonna know and have relationships with all the different functions and bring the right resources in at the right time.”

Tracy Shouldice

Director of Customer Success

Trend Micro

“If you do a good job of onboarding and having those CS conversations, the renewal starts to take care of itself.”

Tracy Shouldice

Director of Customer Success

Trend Micro

“We learned very quickly with Planhat that your executive team, the people we met, they're very capable, they're very transparent and honest.”

Tracy Shouldice

Director of Customer Success

Trend Micro

“And so what's really great about Planhat, like we said, is those unlimited user seats. Being able to give them full and complete access to what we're working on, making sure that our product team knows what our customers are needing.”

Tess Okonek

Director of Customer Experience

OnSiteIQ

“During our first year on Planhat we increased Gross Revenue Retention by 1%”

Jason Graham

VP, Global Customer Success

8x8

“We're not gonna solve all the problems or deal with all the issues, but we're gonna know and have relationships with all the different functions and bring the right resources in at the right time.”

Tracy Shouldice

Director of Customer Success

Trend Micro

“If you do a good job of onboarding and having those CS conversations, the renewal starts to take care of itself.”

Tracy Shouldice

Director of Customer Success

Trend Micro

“We learned very quickly with Planhat that your executive team, the people we met, they're very capable, they're very transparent and honest.”

Tracy Shouldice

Director of Customer Success

Trend Micro

“And so what's really great about Planhat, like we said, is those unlimited user seats. Being able to give them full and complete access to what we're working on, making sure that our product team knows what our customers are needing.”

Tess Okonek

Director of Customer Experience

OnSiteIQ

The Customer Platform

The next generation
has arrived

Planhat is recognised by industry analysts and customers as a global leader in deploying AI-led automation for customer-facing teams.

880+ reviews

G2 Momentum Grid and Leader in 9 Categories.

Magic Quadrant™ for Customer Success Management Platforms

MarketScape for Worldwide Customer Success Applications

The Customer Platform

The next generation
has arrived

Planhat is recognised by industry analysts and customers as a global leader in deploying AI-led automation for customer-facing teams.

880+ reviews

G2 Momentum Grid and Leader in 9 Categories.

Magic Quadrant™ for Customer Success Management Platforms

MarketScape for Worldwide Customer Success Applications

add-ons

Extend your capabilities

Upgraded AI Platform

Advanced AI Capabilities for enterprise-wide transformation

Advanced Service

Manage resources and automate service delivery

Advanced Service

Manage resources and automate service delivery

Email Marketing

Send personalised communications at scale

Email Marketing

Send personalised communications at scale

Advanced Portals

A curated space for prospect and customer collaboration

services

Market-leading
expertise & guidance

Market-leading expertise &

guidance for commercial teams

Managed Services

Customer Success

Technical Deployment

24/5 Support

Premium Services

Managed Services

Customer Success

Technical Deployment

24/5 Support

Premium Services

Professional Services

Onboarding & Implementation

AI Deployment

Strategic Advisory

Professional Services

Onboarding & Implementation

AI Deployment

Strategic Advisory

FAQ

FAQ

How does Planhat’s pricing work?

What types of Users are available in Planhat?

Do you offer unlimited View Users?

Can I pay in my local currency?

What payment methods are accepted and what billing terms apply?

What type of Onboarding and Implementation Services does Planhat offer?

Do I get access to a dedicated Customer Success Manager?